Senior Sales Operations & CRM Specialist (Salesforce) (m/f/d)

Eaton
Germany
Workplace: HybridFull timeFunction: Revenue Operations (RevOps)Experience: 5+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Analytical thinking","Process understanding","Cross-functional coordination"]

Serve as the regional Salesforce subject matter expert for the Germany Sales Organization, bridging the EMEA Center of Practice with local sales teams. Drive Salesforce adoption by managing the Power User community, transcreating and delivering localized training, and providing Level 1 support for CRM/PRM modules. Support sales leaders with pipeline analytics, reporting, forecast health insights, and data governance guidance to improve reporting accuracy and forecast outcomes.

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Eaton
Eaton
5 days ago

Senior Sales Operations & CRM Specialist (Salesforce) (m/f/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve as the regional Salesforce subject matter expert for the Germany Sales Organization, bridging the EMEA Center of Practice with local sales teams. Drive Salesforce adoption by managing the Power User community, transcreating and delivering localized training, and providing Level 1 support for CRM/PRM modules. Support sales leaders with pipeline analytics, reporting, forecast health insights, and data governance guidance to improve reporting accuracy and forecast outcomes.
Location: Germany
Workplace: Hybrid
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Act as regional Salesforce SME across the Germany Sales Organization, ensuring alignment and adoption of Salesforce tools and processes.
  • •Provide Level 1 support for Salesforce Sales & Marketing modules (CRM, PRM), including partner onboarding and basic case handling, and escalate issues to SNOW/IT.
  • •Support sales teams and leadership with pipeline analytics, reporting, business reviews, and data-driven decision making to improve forecast accuracy.
  • •Conduct training and enablement by managing the Power User community, transcreating materials, and delivering localized Salesforce training.
  • •Ensure data governance understanding and data quality improvements to drive consistent usage of standardized reports and dashboards.

Pay and Benefits

Perks:Remote WorkHealth InsuranceRetirement SavingsPensionWellness Stipend

Key Requirements

  • •Bachelor of Arts in Business Administration, Information Systems, Sales Operations, or a related field.
  • •Advanced degree in Business, Information Systems, Sales Operations, or a related field preferred.
  • •Minimum 5 years of experience in Salesforce, Sales Operations, CRM, or Sales Enablement environments.
  • •Fluency in German and English (written and verbal).
  • •Proven experience with Salesforce CRM and PRM modules.
Experience:5+ years
Education:Bachelor's in Business Administration, Information Systems, Sales Operations, or related field
Skills:CommunicationStakeholder managementAnalytical thinkingProcess understandingCross-functional coordination
Languages:GermanEnglish
Tech Stack:SalesforceCRMPRMPower BISalesforce reportingMicrosoft 365ExcelPowerPointTeamsSharePointSAP R/3SNOW/IT ticketingServiceNowCase management

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn