Part Time Casual (Kuala Lumpur FE, MY)

Al Futtaim Group
Kuala Lumpur
Workplace: OnsitePart timeFunction: SalesSkills: ["Customer service","Communication","Interpersonal skills","Initiative","Teamwork","Self-motivation"]

Support store objectives by delivering excellent face-to-face and phone customer service, acknowledging customers promptly, and efficiently processing sales, exchanges, and refunds. Maintain designated store sections with strong housekeeping, stockroom organization, and cash desk upkeep. Ensure compliance with SOPs through self-assessment audits, action plans, and store safety practices. Achieve store sales targets while creating exceptional customer experiences.

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FursaFursa
Al Futtaim Group
Al Futtaim Group
23 hours ago

Part Time Casual (Kuala Lumpur FE, MY)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Support store objectives by delivering excellent face-to-face and phone customer service, acknowledging customers promptly, and efficiently processing sales, exchanges, and refunds. Maintain designated store sections with strong housekeeping, stockroom organization, and cash desk upkeep. Ensure compliance with SOPs through self-assessment audits, action plans, and store safety practices. Achieve store sales targets while creating exceptional customer experiences.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver excellent customer service face-to-face and over the phone, including promptly acknowledging customers on entry.
  • •Process sales, exchanges, and refunds efficiently and accurately, handling payment methods swiftly and correctly.
  • •Maintain responsibility for designated store sections, ensuring good housekeeping standards across the store.
  • •Keep cash desk areas replenished and tidy throughout the day, and organize and maintain the stockroom efficiently.
  • •Ensure SOP compliance by supporting store self-assessment audits, following action plans, and communicating safety/accident information to management.

Key Requirements

  • •Strong customer service skills and excellent communication abilities.
  • •Solid knowledge of sales processes and procedures.
  • •Ability to maintain high store standards, housekeeping, and compliance with SOPs.
  • •Previous experience in fashion retail or excellent customer service experience preferred.
  • •Flexible availability to work varied hours, including nights, weekends, and holidays.
Experience:Fashion retailRetail
Skills:Customer serviceCommunicationInterpersonal skillsInitiativeTeamworkSelf-motivation

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
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Glassdoor: 3.6
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