Sales and Service Leader - Full Time (Austin, TX, US, 78746)

Sephora
Austin
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Client-first mindset"]

Lead Sephora’s store performance by inspiring your team to deliver exceptional client service and achieve sales goals. Coach and develop team members through ongoing feedback, training, onboarding, and learning across service excellence, loyalty programs, and product expertise. Support daily store operations including inventory and visual merchandising while maintaining standards, safety, and an inclusive, client-first environment. Ensure reliability with consistent availability during peak retail hours.

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FursaFursa
Sephora
Sephora
3 days ago

Sales and Service Leader - Full Time (Austin, TX, US, 78746)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead Sephora’s store performance by inspiring your team to deliver exceptional client service and achieve sales goals. Coach and develop team members through ongoing feedback, training, onboarding, and learning across service excellence, loyalty programs, and product expertise. Support daily store operations including inventory and visual merchandising while maintaining standards, safety, and an inclusive, client-first environment. Ensure reliability with consistent availability during peak retail hours.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards.

Pay and Benefits

Salary: USD 26 - 30 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingCommunicationInterpersonal skillsClient-first mindset

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn