Business Office Associate - Full Time

CarMax
Charlotte
Workplace: OnsiteFull timeUSD 15 - 21 hourlyFunction: Business OperationsSkills: ["Customer service","Communication","Organizational skills","Multitasking","Confidentiality"]

Support store operations by processing and auditing paperwork for retail and wholesale vehicle sales, auction and appraisal transactions, and DMV documentation. Handle cash management tasks including payments, deposits, and security protocols, while providing clear customer guidance through document processes. Assist multiple departments, train new associates, and complete clerical work such as filing, data entry, and reconciliation—ensuring accuracy, compliance, and CarMax EH&S standards.

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FursaFursa
CarMax
CarMax
2 months ago

Business Office Associate - Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support store operations by processing and auditing paperwork for retail and wholesale vehicle sales, auction and appraisal transactions, and DMV documentation. Handle cash management tasks including payments, deposits, and security protocols, while providing clear customer guidance through document processes. Assist multiple departments, train new associates, and complete clerical work such as filing, data entry, and reconciliation—ensuring accuracy, compliance, and CarMax EH&S standards.
Location: Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale sales paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions by ensuring accurate titles, payoffs, and proper funding documentation.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical duties (filing, data entry, reconciliation) and train/mentor new associates to support store operations.

Pay and Benefits

Salary: USD 15 - 21 hourly
Perks:Paid Leave

Key Requirements

  • •Accurately read, interpret, and record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Intermediate PC skills and proficiency with Microsoft Office and data entry systems.
  • •Effective verbal and written communication skills for customers and internal teams.
  • •Ability to work varied schedules, including nights, weekends, and holidays, and lift up to 20 lbs.
Experience:Automotive retailUsed car operationsSales paperwork processing
Skills:Customer serviceCommunicationOrganizational skillsMultitaskingConfidentiality
Tech Stack:Microsoft OfficeData entry systems

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn