Sales Support Specialist (Jakarta, JK, ID)

Kerry Group
Jakarta
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: bachelorsSkills: ["Organizational skills","Attention to detail","Project management","Communication","Stakeholder engagement"]

Support the commercial team by maintaining Salesforce data integrity, managing quotations and legal document requests, and ensuring opportunity records reflect current activities and pipeline status. Coordinate customer-facing efforts and strategic account support, including presentations, meeting arrangements, and office or site visit logistics. Partner with Sales Managers and cross-functional teams (R&D, Supply Chain, Finance, and Legal) to deliver timely, accurate sales operations in a fast-paced environment.

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Kerry Group
Kerry Group
2 days ago

Sales Support Specialist (Jakarta, JK, ID)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support the commercial team by maintaining Salesforce data integrity, managing quotations and legal document requests, and ensuring opportunity records reflect current activities and pipeline status. Coordinate customer-facing efforts and strategic account support, including presentations, meeting arrangements, and office or site visit logistics. Partner with Sales Managers and cross-functional teams (R&D, Supply Chain, Finance, and Legal) to deliver timely, accurate sales operations in a fast-paced environment.
Location: Jakarta
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Use Salesforce to create and manage opportunities, call reports, sample requests, technical documents, and regulatory/legal requests.
  • •Maintain accurate contact details and support annual customer satisfaction survey needs.
  • •Work with the sales team to ensure opportunity records are updated with the latest activities and pipeline status.
  • •Manage quotations and follow up to support acceptance or rejection and accurate system updates.
  • •Coordinate legal document requests via IronClad and provide sales support for strategic accounts and events/visits.

Key Requirements

  • •Bachelor’s degree in a related field (or equivalent experience).
  • •Minimum 2 years of cross-functional experience, particularly with Sales, R&D, Supply Chain, and Finance.
  • •Strong Salesforce CRM capability, including maintaining accurate data and sales records.
  • •Proficiency in MS Office, especially Excel and PowerPoint.
  • •Excellent project management, communication, presentation, and analytical skills with strong stakeholder engagement.
Experience:2+ years
Education:Bachelor's
Skills:Organizational skillsAttention to detailProject managementCommunicationStakeholder engagement
Tech Stack:SalesforceMicrosoft OfficeExcelPowerPointIronClad

Company Brief

Kerry Group
Kerry Group is a global taste and nutrition company supplying ingredients, flavours and integrated solutions to the food, beverage and pharmaceutical industries, serving manufacturers with product development, technical support and supply chain services.
Industry: FoodTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tralee, Ireland
Founded: 1972
WebsiteLinkedIn