Servicetechniker (m/w/d) – After Sales Service

Avantor
Germany
Workplace: OnsiteFull timeFunction: SalesEducation: certificationSkills: ["Communication","Initiative","Customer focus","Technical understanding","Documentation"]

Provide technical after-sales support for laboratory devices by performing incoming measurements, fault analyses, repairs, and end checks of equipment and subsystems. Calibrate and adjust instruments, create related certificates, and document work in the ERP system. Communicate with end customers and service partners to clarify technical issues, and prepare offers, statistics, and service KPIs. Occasional field service visits are part of the role.

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FursaFursa
Avantor
Avantor
1 month ago

Servicetechniker (m/w/d) – After Sales Service

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Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live

Job Summary

Provide technical after-sales support for laboratory devices by performing incoming measurements, fault analyses, repairs, and end checks of equipment and subsystems. Calibrate and adjust instruments, create related certificates, and document work in the ERP system. Communicate with end customers and service partners to clarify technical issues, and prepare offers, statistics, and service KPIs. Occasional field service visits are part of the role.
Location: Germany
Workplace: Onsite
Employment Type: Full time · 12 months
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Perform incoming measurements, fault analyses, and repairs on laboratory devices
  • •Adjust and calibrate equipment, including creating calibration certificates
  • •Conduct final inspection of devices and subsystems
  • •Document completed work in the ERP system
  • •Communicate with end customers and service partners to clarify technical issues, and create offers and service KPI reports
Travel: Low travel

Pay and Benefits

Perks:Paid LeaveFlexible HoursMobile Office

Key Requirements

  • •Completed technical training in electrical engineering or mechanical engineering, ideally with further training to technician or master craftsman
  • •First professional experience in technical service or after-sales service (advantage)
  • •Strong technical understanding
  • •Practical hands-on skills and experience with MS Office and ERP systems
  • •Communication skills, initiative, and a customer-oriented appearance
Experience:Technical serviceAfter-sales
Education:Certification / Diploma
Skills:CommunicationInitiativeCustomer focusTechnical understandingDocumentation
Tech Stack:MS OfficeERP

Company Brief

Avantor
Provides mission-critical products and services to support life sciences, advanced technologies, and applied materials customers worldwide, including lab supplies, chemical reagents, equipment, and supply chain solutions.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Radnor, United States
WebsiteLinkedIn