Staff, Partner Relations Manager / Technical Account Manager

Unity Software
London
Workplace: OnsiteFull timeGBP 86,100 - 139,400 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Executive communication","Cross-functional leadership","Risk analysis","Empathy","Stakeholder alignment"]

Own engagement, adoption, and expansion for Unity’s highest-value enterprise Industry accounts across automotive and manufacturing. Lead measurable outcomes for retention, ARR growth, and multi-product expansion, partnering with Sales on multi-year strategies and renewal risk mitigation. Serve as the strategic customer voice to Product and Engineering by translating customer sentiment and gaps into actionable recommendations. Lead cross-functional initiatives, build executive narratives, and coach senior PRMs to drive the evolution of the role.

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FursaFursa
Unity Software
Unity Software
4 hours ago

Staff, Partner Relations Manager / Technical Account Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Own engagement, adoption, and expansion for Unity’s highest-value enterprise Industry accounts across automotive and manufacturing. Lead measurable outcomes for retention, ARR growth, and multi-product expansion, partnering with Sales on multi-year strategies and renewal risk mitigation. Serve as the strategic customer voice to Product and Engineering by translating customer sentiment and gaps into actionable recommendations. Lead cross-functional initiatives, build executive narratives, and coach senior PRMs to drive the evolution of the role.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead engagement, adoption, and expansion across Unity’s highest-value Industry enterprise accounts, owning measurable retention, ARR growth, and multi-product expansion outcomes.
  • •Partner with Sales on multi-year growth strategies, including whitespace mapping, cross-sell/up-sell, renewal risk mitigation, and expansion into new business units.
  • •Act as a strategic customer voice to Product leadership by identifying customer sentiment patterns, product gaps, and opportunities and translating them into Unity-wide recommendations.
  • •Own and lead high-impact cross-functional initiatives with Product, Engineering, Marketing, and Sales, driving alignment for key customers.
  • •Build strategic executive narratives for C-suite/VP+ engagement and coach IC6/IC7 PRMs through complex customer challenges.

Pay and Benefits

Salary: GBP 86,100 - 139,400 annually
Perks:Health InsuranceLife InsuranceDisability InsuranceCommuter BenefitsPensionPaid LeaveParental LeaveMeal Allowance

Key Requirements

  • •Extensive experience in customer success, technical account management, or strategic advisory roles with large enterprise customers.
  • •A track record of owning commercial outcomes such as retention, expansion, and revenue growth across complex, multi-stakeholder accounts.
  • •Executive presence and credibility with C-suite and VP+ stakeholders with both customer-facing and internal influence.
  • •Proven ability to lead cross-functional initiatives at scale, aligning Sales, Product, Engineering, and Marketing around a shared direction.
  • •Clear, candid communication, surfacing risks and misalignments early with empathy and respect.
Experience:Enterprise customers
Skills:Executive communicationCross-functional leadershipRisk analysisEmpathyStakeholder alignment
Languages:English
Tech Stack:UnityReal-time 3DDigital twinsCAD data pipelines

Company Brief

Unity Software
Develops the Unity real-time 3D development platform used to create, operate, and monetize interactive experiences and games across mobile, console, PC, and AR/VR platforms. Serves developers, studios, and enterprises worldwide.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2004
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn