The North Face: Supervisor - Chicago

The North Face
Chicago
Workplace: OnsiteFull timeUSD 21.1 - 28.8 hourlyFunction: OtherExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Coaching","Leadership","Problem-solving"]

Lead day-to-day store operations and support the store leadership team to deliver exceptional, personalized customer engagement. Coach and develop associates, model consumer-centric selling behaviors, and help the team achieve sales goals by monitoring KPIs. Ensure operational excellence across customer engagement, merchandising, store standards, and inventory/shipping processes while maintaining visual merchandising, loss prevention practices, and a positive, inclusive store culture.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
The North Face
The North Face
3 days ago

The North Face: Supervisor - Chicago

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead day-to-day store operations and support the store leadership team to deliver exceptional, personalized customer engagement. Coach and develop associates, model consumer-centric selling behaviors, and help the team achieve sales goals by monitoring KPIs. Ensure operational excellence across customer engagement, merchandising, store standards, and inventory/shipping processes while maintaining visual merchandising, loss prevention practices, and a positive, inclusive store culture.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Deliver high level, personalized customer engagement and model selling behaviors through genuine interactions.
  • •Support the store team in achieving and exceeding sales goals by monitoring KPIs and individual goals.
  • •Coach and develop associates to deliver strong customer engagement and meet productivity goals.
  • •Supervise daily store operations, including opening/closing procedures, floor coverage, and task delegation.
  • •Support stockroom and inventory operations, including organizing inventory, processing shipments, replenishment, and loss prevention practices.

Pay and Benefits

Salary: USD 21.1 - 28.8 hourly

Key Requirements

  • •1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •Ability to drive results through store teams and exceed sales and profit goals.
  • •Skilled in coaching, motivating, and building high-performing, diverse teams.
  • •Strong verbal and written communication skills with the ability to influence across all levels.
  • •Comfortable using word processing, spreadsheets, and retail software tools.
Experience:1+ yearsRetail
Education:High School
Skills:CommunicationCoachingLeadershipProblem-solving
Tech Stack:SpreadsheetsWord processingRetail software

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn