Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate the rental experience at a construction equipment facility by helping customers through the EquipmentShare rental process. Respond to inbound leads and inquiries, resolve requests and complaints, and nurture relationships to ensure customers are fully satisfied. Build and maintain contractor connections to expand the customer base, educate customers on cost-saving benefits, and support new sales strategies using EquipmentShare’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
3 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Coordinate the rental experience at a construction equipment facility by helping customers through the EquipmentShare rental process. Respond to inbound leads and inquiries, resolve requests and complaints, and nurture relationships to ensure customers are fully satisfied. Build and maintain contractor connections to expand the customer base, educate customers on cost-saving benefits, and support new sales strategies using EquipmentShare’s proprietary T3 technology.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building contractor and construction company relationships and educating customers on cost-saving value.
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied and kept up to date on improvements.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipWellness Stipend

Key Requirements

  • •High school diploma or equivalent
  • •Strong interpersonal and problem-solving skills
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •A customer-focused mindset with strong listening and a drive to solve customers’ problems
  • •Ability to adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn