Warranty Admin Manager - Audi of West Houston

Sonic Automotive
Houston
Workplace: OnsiteFull timeUSD 60,000 - 70,000 annuallyFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Attention to detail","Documentation review","Communication","Collaboration","Compliance"]

Manage and optimize the dealership’s manufacturer warranty claim processes to ensure compliance, accurate documentation, and maximum OEM reimbursement. Audit repair orders to reduce denials and chargebacks, reconcile warranty receivables with accounting schedules, and serve as the primary point of contact for audits, inquiries, goodwill requests, and program submissions. Coordinate with service, technicians, and parts teams to keep claims audit-ready and track warranty parts and reimbursement status.

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FursaFursa
Sonic Automotive
Sonic Automotive
2 days ago

Warranty Admin Manager - Audi of West Houston

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Last checked: 13 hours agoStatus: Live

Job Summary

Manage and optimize the dealership’s manufacturer warranty claim processes to ensure compliance, accurate documentation, and maximum OEM reimbursement. Audit repair orders to reduce denials and chargebacks, reconcile warranty receivables with accounting schedules, and serve as the primary point of contact for audits, inquiries, goodwill requests, and program submissions. Coordinate with service, technicians, and parts teams to keep claims audit-ready and track warranty parts and reimbursement status.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Accurately process and submit manufacturer warranty claims in compliance with OEM policies and timelines.
  • •Audit repair orders for proper documentation, labor ops, technician notes, and time stamps to reduce claim denials and chargebacks.
  • •Reconcile warranty receivables with payments through the appropriate accounting schedule.
  • •Serve as the primary point of contact for manufacturer warranty matters, including audits, inquiries, goodwill requests, and program submissions.
  • •Track warranty parts by repair order number and replacement/disposal dates, and monitor warranty receivables/aging reports to ensure timely reimbursement.

Pay and Benefits

Salary: USD 60,000 - 70,000 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •3+ years of automotive warranty administration experience in a dealership setting.
  • •Strong knowledge of OEM warranty policies and procedures, with the ability to audit and submit claims accurately and independently.
  • •Proficiency in dealership management systems (DMS) such as CDK or Reynolds & Reynolds.
  • •Exceptional attention to detail and documentation review skills to ensure clean, compliant repair orders and minimize chargebacks.
  • •Effective communication and collaboration skills with service, parts, and manufacturer contacts.
Experience:3+ yearsAutomotiveDealershipWarranty administration
Skills:Attention to detailDocumentation reviewCommunicationCollaborationCompliance
Languages:English
Tech Stack:CDKReynolds & ReynoldsDealership management systems (DMS)

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn