Insurance Sales & Service Associate (Remote, Tech Startup)

Jerry
Atlanta, Richmond, Houston, Tucson, Orlando, Miami
Workplace: RemoteFull timeUSD 19 - 21 hourlyFunction: Insurance & ActuarialSkills: ["Communication","Problem-solving","Teamwork","Customer empathy","Work ethic"]

Join a remote-first insurance customer operations team focused on car and home coverage. You’ll take inbound calls and service requests, learn the insurance product deeply across multiple carriers, and solve coverage gaps and renewal issues using Jerry’s evolving app. This role blends customer care and sales/service support—turning feedback into product improvements—while earning an hourly wage with commissions and equity at a fast-paced startup.

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Jerry
Jerry
21 hours ago

Insurance Sales & Service Associate (Remote, Tech Startup)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Join a remote-first insurance customer operations team focused on car and home coverage. You’ll take inbound calls and service requests, learn the insurance product deeply across multiple carriers, and solve coverage gaps and renewal issues using Jerry’s evolving app. This role blends customer care and sales/service support—turning feedback into product improvements—while earning an hourly wage with commissions and equity at a fast-paced startup.
Location: Atlanta, Richmond, Houston, Tucson, Orlando, Miami
Workplace: Remote
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Take great care of customers by addressing coverage questions customers may not realize they have.
  • •Answer inbound calls from customers shopping or requesting changes for auto, home, motorcycle, and other policies.
  • •Learn the product deeply across a large panel of insurance companies and use the app to help customers navigate it.
  • •Solve barriers between customers and the right coverage, including identifying discounts, coverage gaps, and renewal issues.
  • •Process service requests such as vehicles, drivers, lienholders, and policy documents, and share feedback to improve the product.

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •Prior experience in customer service, sales, or hospitality is a plus.
  • •A genuinely friendly and positive attitude and willingness to work as a team.
  • •Strong work ethic.
  • •Strong problem-solving skills.
  • •Strong communication skills.
Experience:InsuranceInsurtechCustomer serviceSalesRemote work
Skills:CommunicationProblem-solvingTeamworkCustomer empathyWork ethic
Licenses:P&C insurance license

Company Brief

Jerry
Provides an AI-powered AllCar™ app that helps U.S. drivers compare and buy car insurance, manage maintenance and repairs, refinance loans, and access other car-ownership services through automated, data-driven workflows.
Industry: InsurTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series C
Headquarters: Palo Alto, United States
Founded: 2017
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor