Technical Support Engineer - Future Opportunities - Columbia MD/Hybrid

Tenable
United States
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Problem-solving"]

Provide technical assistance on networking, Linux and Windows environments, and cybersecurity concepts to customers; collaborate with Sales, R&D, and Customer Advocacy to deliver top-tier support in a hybrid Columbia, MD setting; grow expertise with Tenable’s vulnerability management tools, contribute knowledge, and help customers succeed while expanding cloud and security knowledge.

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Tenable
Tenable
1 year ago

Technical Support Engineer - Future Opportunities - Columbia MD/Hybrid

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Provide technical assistance on networking, Linux and Windows environments, and cybersecurity concepts to customers; collaborate with Sales, R&D, and Customer Advocacy to deliver top-tier support in a hybrid Columbia, MD setting; grow expertise with Tenable’s vulnerability management tools, contribute knowledge, and help customers succeed while expanding cloud and security knowledge.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Troubleshoot complex issues and guide customers through vulnerability management and compliance tools.
  • •Collaborate with Sales, R&D, and Customer Advocacy teams to deliver exceptional support.
  • •Grow your skills working with cutting-edge cybersecurity technology in diverse environments.
  • •Contribute knowledge articles and insights that help shape our products and services.

Key Requirements

  • •Technical degree or equivalent experience
  • •Must have experience in networking and both Linux and Windows OS
  • •Knowledge of cloud and cybersecurity concepts
  • •Customer support experience and excellent communication skills
  • •Must already be authorized to work permanently in the U.S.
Experience:CybersecurityIT supportCloudNetworking
Skills:CommunicationProblem-solving
Languages:English
Tech Stack:NessusSIEMVirtualizationSQLScriptingLinuxWindowsCloud

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Tenable
Provides cybersecurity solutions including vulnerability management, asset discovery, and risk-based vulnerability prioritization to help organizations identify, assess, and remediate cyber risks across IT, cloud, and OT environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbia, United States
Founded: 2002
WebsiteLinkedIn