Delivery Hero

2 days ago

Facilities Lead - Instashop

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead day-to-day facilities management across InstaShop locations, overseeing reception, maintenance, cleaning, pantry operations, and daily workspace needs. Manage and supervise the FM team, monitor third-party vendors against KPIs/SLAs, and resolve facilities help desk tickets. Own contract and vendor documentation, procurement and asset coordination, and plan workplace improvement projects and employee-facing events to strengthen people experience.

Location: Cairo

Workplace: Onsite

Employment Type: Contract · Permanent

Job Function: Facilities, Workplace & Physical Operations

Seniority: Manager level

Key Responsibilities

•Lead day-to-day facilities operations across InstaShop locations, including reception, maintenance, cleaning, pantry, vending, stationery, mail, and archiving.
•Supervise the FM team, distribute workload, and drive strategic planning for team goals.
•Monitor outsourced services (housekeeping, pest control, fleet) and ensure adherence to KPIs and SLAs.
•Manage contracts and vendor renewals, maintain vendor documentation/files, and keep accurate records of contracts, leases, work orders, and service requests.
•Plan and execute workplace projects and employee-facing events, and handle workplace operational requests (desk allocation, space utilization, furniture, parking).

Key Requirements

•Bachelor's degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field.
•Minimum 1+ years of experience in facilities management or workplace operations in a fast-paced service-delivery environment.
•Strong understanding of building systems, maintenance protocols, and safety standards to oversee vendor performance and service quality.
•Proficiency in MS Office and facilities management tools/systems.
•Strong contract negotiation, vendor management, and organizational skills.

Experience:1+ yearsFacilities managementWorkplace operations

Education:Bachelor's in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or related field

Skills:MultitaskingStakeholder managementCommunicationOrganizational skills

Languages:EnglishArabic

Tech Stack:MS Office

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

2 days ago

Facilities Lead - Instashop

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Cairo

Workplace: Onsite

Employment Type: Contract · Permanent

Job Function: Facilities, Workplace & Physical Operations

Seniority: Manager level

Key Responsibilities

•Lead day-to-day facilities operations across InstaShop locations, including reception, maintenance, cleaning, pantry, vending, stationery, mail, and archiving.
•Supervise the FM team, distribute workload, and drive strategic planning for team goals.
•Monitor outsourced services (housekeeping, pest control, fleet) and ensure adherence to KPIs and SLAs.
•Manage contracts and vendor renewals, maintain vendor documentation/files, and keep accurate records of contracts, leases, work orders, and service requests.
•Plan and execute workplace projects and employee-facing events, and handle workplace operational requests (desk allocation, space utilization, furniture, parking).

Key Requirements

•Bachelor's degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field.
•Minimum 1+ years of experience in facilities management or workplace operations in a fast-paced service-delivery environment.
•Strong understanding of building systems, maintenance protocols, and safety standards to oversee vendor performance and service quality.
•Proficiency in MS Office and facilities management tools/systems.
•Strong contract negotiation, vendor management, and organizational skills.

Experience:1+ yearsFacilities managementWorkplace operations

Education:Bachelor's in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or related field

Skills:MultitaskingStakeholder managementCommunicationOrganizational skills

Languages:EnglishArabic

Tech Stack:MS Office

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor