Specialist III - Universal Banker (UB) (Hyattsville Branch)

Sandy Spring Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 5+ yearsSkills: ["Customer service","Communication","Sales","Problem-solving","Risk awareness"]

Serve customers in a Hyattsville branch by completing routine teller transactions under minimal supervision while supporting a strong, consistent in-branch experience. Apply banking knowledge to open accounts, handle frontline banking activities, resolve customer needs, and identify sales and service opportunities through cross-selling and marketing efforts. Maintain operational excellence, follow policies and regulatory requirements, support process improvements, and contribute to team performance through coaching and coverage flexibility.

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Sandy Spring Bancorp
Sandy Spring Bancorp
9 hours ago

Specialist III - Universal Banker (UB) (Hyattsville Branch)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Serve customers in a Hyattsville branch by completing routine teller transactions under minimal supervision while supporting a strong, consistent in-branch experience. Apply banking knowledge to open accounts, handle frontline banking activities, resolve customer needs, and identify sales and service opportunities through cross-selling and marketing efforts. Maintain operational excellence, follow policies and regulatory requirements, support process improvements, and contribute to team performance through coaching and coverage flexibility.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Deliver best-in-class customer experience and maintain positive customer relationships through clear product and service communication.
  • •Handle teller transactions and support customer transactions with accurate, timely execution of frontline banking activities.
  • •Open new accounts and perform marketing and cross-selling of bank products and services.
  • •Resolve complex customer service issues and refer customers to other services or personnel as appropriate.
  • •Support branch operational excellence by monitoring controls, adhering to policies/regulations, and participating in process improvements and team coaching.

Key Requirements

  • •5+ years of relevant experience in branch banking operations or related work.
  • •Ability to process routine banking transactions at the teller window or on the platform under minimal supervision.
  • •Strong customer service skills with the ability to identify sales and service opportunities using banking knowledge.
  • •Experience opening new accounts and performing frontline banking activities accurately and timely.
  • •Ability to stand for extended periods and lift objects up to 30 lbs.
Experience:5+ years
Skills:Customer serviceCommunicationSalesProblem-solvingRisk awareness

Company Brief

Sandy Spring Bancorp
Bank holding company for Sandy Spring Bank, providing commercial and personal banking, lending, treasury management, and wealth services across the Mid-Atlantic region. Serves businesses, individuals, and nonprofit organizations through a branch and digital banking network.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Olney, United States
Founded: 1868
WebsiteLinkedIn