Area Manager

Majid Al Futtaim
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Leadership","Coaching","Customer service","Data-driven decision-making","Performance management"]

Lead and coach Store Managers across a defined group of stores to deliver consistent commercial performance, operational excellence, and superior customer experience. Own area-level P&L delivery including sales, margin, waste, shrinkage, staff costs, and profitability. Drive execution of merchandising, promotions, availability, inventory, and hygiene/food-safety standards, using commercial and customer data to identify gaps and drive corrective actions.

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FursaFursa
Majid Al Futtaim
Majid Al Futtaim
2 days ago

Area Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Lead and coach Store Managers across a defined group of stores to deliver consistent commercial performance, operational excellence, and superior customer experience. Own area-level P&L delivery including sales, margin, waste, shrinkage, staff costs, and profitability. Drive execution of merchandising, promotions, availability, inventory, and hygiene/food-safety standards, using commercial and customer data to identify gaps and drive corrective actions.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and hold Store Managers accountable for area priorities, balanced scorecard targets, and execution standards.
  • •Translate country and division plans into clear store actions across commercial, operational, people, and customer priorities.
  • •Maintain leadership visibility through store visits, performance reviews, and timely follow-up on gaps and risks.
  • •Own area P&L delivery including sales, margin, waste, shrinkage, staff cost, operating expenses, and profitability.
  • •Ensure disciplined execution of merchandising, promotions, assortment, availability, inventory, and display standards; drive freshness, hygiene, food safety, and service quality.

Key Requirements

  • •Bachelor’s degree in Business, Management, Retail Management, or a related field.
  • •Minimum 8 years of retail experience, including at least 3 years in a senior store, area, or multi-site leadership role.
  • •Proven experience managing store performance, people leadership, P&L accountability, customer service, and operational standards.
  • •Ability to build Store Manager capability through clear objectives, regular coaching, feedback, and performance conversations.
  • •Experience driving engagement by listening to frontliners and following up with actions, and managing performance and PIPs with clear expectations and documentation.
Experience:Retail
Education:Bachelor's in Business, Management, Retail Management or related field
Skills:LeadershipCoachingCustomer serviceData-driven decision-makingPerformance management

Company Brief

Majid Al Futtaim
Emirati-owned diversified lifestyle conglomerate operating shopping malls, retail (including Carrefour franchise), leisure, hotels, and real estate across the Middle East, Africa and Asia, serving hundreds of millions of customers annually.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1992
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Glassdoor: 3.5
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