Customer Experience Banker - Katy Cinco Ranch

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Problem-solving","Sales acumen","Relationship management","Communication"]

Serve walk-in consumers and small business customers as a financial concierge, building relationships by identifying financial goals and needs. Recommend appropriate deposit and other banking products, process transactions accurately, and maintain daily balance. Resolve customer issues, educate customers on consumer deposit products, and drive disciplined sales through follow-up, outbound calling, and referrals. Adhere to all operational, security, risk, and regulatory policies while partnering with other bank areas to deepen relationships.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker - Katy Cinco Ranch

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve walk-in consumers and small business customers as a financial concierge, building relationships by identifying financial goals and needs. Recommend appropriate deposit and other banking products, process transactions accurately, and maintain daily balance. Resolve customer issues, educate customers on consumer deposit products, and drive disciplined sales through follow-up, outbound calling, and referrals. Adhere to all operational, security, risk, and regulatory policies while partnering with other bank areas to deepen relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals from customers and partners.
  • •Refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures; process transactions accurately and balance daily.

Key Requirements

  • •High school diploma or GED and minimum 1 year of customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor's degree.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Experience or ability to provide excellent customer service and resolve customer issues effectively.
  • •Comfort with technology such as mobile services and online banking services.
  • •Cash handling skills.
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Customer serviceProblem-solvingSales acumenRelationship managementCommunication
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn