Associé(e) bilingue, Succès Client - Toronto - Hybride (Contrat à durée déterminée)
Wealthsimple
Toronto, Ontario
Workplace: HybridFull timeCAD 25 - 26.5 hourlyFunction: Data Analytics & Business IntelligenceExperience: 1-2 yearsSkills: ["Communication","Problem-solving","Adaptability","Resilience","Customer advocacy"]Serve as a bilingual client support advocate for a fintech operations team, resolving complex financial questions and guiding customers through key back-office and transfer workflows. Explain investing, trading, and personal finance concepts clearly in French and English, take ownership of the client journey, and collaborate across Product and Operations. Work in a hybrid Toronto environment with rotating full-time shifts, using Slack and multiple applications to deliver high-volume service.

