Senior Field Application Engineer - OEM

NVIDIA
Austin
Workplace: OnsiteFull timeUSD 132,000 - 253,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Technical leadership","Project management","Communication","Prioritization","Cross-functional collaboration"]

Serve as a technical lead for sustaining engineering of NVIDIA data center products used by OEM customers. Lead complex issue triage through root-cause analysis, corrective actions, and resolution, including system/board-level failure analysis. Own the end-to-end RMA process, reproduce field failures in lab environments, and drive preventive quality improvements. Provide on-site technical support and executive-ready failure analysis reports while coordinating with OEMs, manufacturing partners, and internal engineering teams.

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FursaFursa
NVIDIA
NVIDIA
1 day ago

Senior Field Application Engineer - OEM

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve as a technical lead for sustaining engineering of NVIDIA data center products used by OEM customers. Lead complex issue triage through root-cause analysis, corrective actions, and resolution, including system/board-level failure analysis. Own the end-to-end RMA process, reproduce field failures in lab environments, and drive preventive quality improvements. Provide on-site technical support and executive-ready failure analysis reports while coordinating with OEMs, manufacturing partners, and internal engineering teams.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as the technical lead for sustaining engineering for NVIDIA data center products used by OEM customers.
  • •Manage complex issues from triage and containment through root-cause analysis, corrective action, and resolution.
  • •Perform system- and board-level failure analysis across hardware, firmware, software, thermal, power, and integration domains.
  • •Facilitate the complete RMA process, including failure-data collection, return authorization, material tracking, engineering disposition, and communication of findings.
  • •Provide on-site technical support with failure-analysis reports, corrective-action updates, troubleshooting procedures, and executive-level communications.
Travel: Low travel

Pay and Benefits

Salary: USD 132,000 - 253,000 annually

Key Requirements

  • •BS or MS in Electrical Engineering, Computer Engineering, Computer Science, or a related discipline—or equivalent experience.
  • •5+ years of relevant experience in Field Application Engineering, sustaining engineering, failure analysis, systems engineering, or product engineering.
  • •Hands-on experience debugging complex server or computing platforms at both system and board levels.
  • •Experience managing field failures or RMA cases through root-cause analysis and corrective-action closure using methods such as 8D, FRACAS, or fault-tree analysis.
  • •Strong understanding of server architecture (CPUs, GPUs, memory, storage, power delivery, cooling, and high-speed interconnects).
Experience:5+ yearsData centerOEMHardwareServer platforms
Education:
Skills:Technical leadershipProject managementCommunicationPrioritizationCross-functional collaboration
Tech Stack:PCIeBMCIPMIRedfishBIOSUEFILinuxDriversFirmwareSystem logsHardware telemetryPythonShell scriptingARMGPUsHGXDGXMGX

Company Brief

NVIDIA
Designs and manufactures GPUs, AI accelerators, and system-on-chip products for gaming, data centers, professional visualization, and automotive markets, enabling advanced graphics, AI, and high-performance computing solutions worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1993
Glassdoor
Glassdoor: 4.3
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