Retail - Lead Store Advisor（Hopson）

On Holding
Beijing, China
Workplace: OnsiteContractFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Communication","Hospitality","Interpersonal","Initiative","Teamwork"]

Lead and mentor a small store team in Beijing's World Trade Center location, delivering On’s brand experience through exceptional customer service and in-depth product knowledge. You will supervise up to 5 Store Advisors, maintain premium visual standards, manage inventory, and help translate On’s values into daily interactions. You’ll collaborate with global DTC teams to drive store performance and customer engagement.

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On Holding
On Holding
1 year ago

Retail - Lead Store Advisor（Hopson）

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead and mentor a small store team in Beijing's World Trade Center location, delivering On’s brand experience through exceptional customer service and in-depth product knowledge. You will supervise up to 5 Store Advisors, maintain premium visual standards, manage inventory, and help translate On’s values into daily interactions. You’ll collaborate with global DTC teams to drive store performance and customer engagement.
Location: Beijing, China
Workplace: Onsite
Employment Type: Contract
Job Function: Consulting & Advisory

Key Responsibilities

  • •Lead and mentor a team of up to 5 Store Advisors by demonstrating an exceptional customer focused approach within daily work
  • •Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product
  • •Maintain in-depth knowledge of product technical information and follow On’s global activities and projects
  • •Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness
  • •Help maintain the visual standards in the store to deliver a premium experience

Key Requirements

  • •3+ year of experience within a retail work environment; +1 year in supervisory role
  • •Background in the Running, Fashion or Sports Industry is preferred but not a must
  • •Strong communication, hospitality and interpersonal skills
  • •Ability to take initiative, learn quickly, and work both independently and as part of a team
  • •Eye for maintaining outstanding store condition and visual merchandising standards
Experience:3+ yearsRetailSportsFashion
Skills:CommunicationHospitalityInterpersonalInitiativeTeamwork
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn