Dubai Holding

2 weeks ago

IT - Park Support - Motiongate - Dubai Holding Entertainment

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Provide day-to-day IT support for Motiongate Dubai across park operations, retail, F&B, and other business units. Troubleshoot and resolve hardware, software, network, and system issues, and deploy, maintain, and support IT equipment, applications, and software. Manage IT incidents and service requests with accurate logging and timely resolution, meet SLAs, and support POS, ticketing, retail, and operational systems while coordinating with internal teams and vendors.

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Entry level

Key Responsibilities

•Provide day-to-day IT support across park operations, retail, F&B, and other business units.
•Troubleshoot and resolve hardware, software, network, and system-related issues efficiently.
•Deploy, maintain, and support IT equipment, applications, and software across the park.
•Manage and respond to IT incidents and service requests, ensuring accurate logging and timely resolution while meeting SLAs.
•Support POS, ticketing, retail, F&B, and operational systems, coordinating with internal teams, service desk, vendors, and end users.

Key Requirements

•Diploma in Information Technology, Computer Science, or a related field.
•Relevant IT certifications such as MCP, MCDST, CompTIA A+, or equivalent.
•2–3 years of experience in IT support, preferably in hospitality, theme parks, retail, F&B, or hotel operations.
•Strong troubleshooting skills across hardware, software, networks, and operational systems including POS, retail, F&B, and ticketing.
•Good communication and customer service skills for supporting users at all levels in a fast-paced environment.

Experience:2-3 years

Skills:CommunicationCustomer serviceTroubleshooting

Certifications:MCPMCDSTCompTIA A+

Tech Stack:POSTicketing

Company Brief

Dubai Holding

Dubai Holding is a diversified global investment holding company that invests across real estate, hospitality, media, ICT, retail, and other sectors to support Dubai’s economic growth and strategic development.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Government & Public Sector

Funding: Government Funded

Headquarters: Dubai, United Arab Emirates

Founded: 2004

Glassdoor: 3.6

Website LinkedIn Glassdoor

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Dubai Holding

2 weeks ago

IT - Park Support - Motiongate - Dubai Holding Entertainment

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Entry level

Key Responsibilities

•Provide day-to-day IT support across park operations, retail, F&B, and other business units.
•Troubleshoot and resolve hardware, software, network, and system-related issues efficiently.
•Deploy, maintain, and support IT equipment, applications, and software across the park.
•Manage and respond to IT incidents and service requests, ensuring accurate logging and timely resolution while meeting SLAs.
•Support POS, ticketing, retail, F&B, and operational systems, coordinating with internal teams, service desk, vendors, and end users.

Key Requirements

•Diploma in Information Technology, Computer Science, or a related field.
•Relevant IT certifications such as MCP, MCDST, CompTIA A+, or equivalent.
•2–3 years of experience in IT support, preferably in hospitality, theme parks, retail, F&B, or hotel operations.
•Strong troubleshooting skills across hardware, software, networks, and operational systems including POS, retail, F&B, and ticketing.
•Good communication and customer service skills for supporting users at all levels in a fast-paced environment.

Experience:2-3 years

Skills:CommunicationCustomer serviceTroubleshooting

Certifications:MCPMCDSTCompTIA A+

Tech Stack:POSTicketing

Company Brief

Dubai Holding

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Government & Public Sector

Funding: Government Funded

Headquarters: Dubai, United Arab Emirates

Founded: 2004

Glassdoor: 3.6

Website LinkedIn Glassdoor