Intercom

2 months ago

Account Manager - French Speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Senior, French-speaking Account Manager responsible for growing existing mid-market accounts in EMEA, driving pipeline and revenue, managing renewals, leading cross-functional teams, and translating AI/product value into business outcomes for customers.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Drive pipeline and revenue by sourcing opportunities within large accounts and managing your book independently
•Secure renewals by proactively managing the renewal lifecycle for your book of business
•Execute a strategic, data-driven sales process with weekly forecasting and prioritized activities
•Act as a consultative partner using value selling and ROI analysis to solve customer problems across accounts
•Lead cross-functional account teams (Solution Engineers, CSMs, Product, Marketing) to close complex deals and deliver customer value

Pay and Benefits

Perks:PensionHealth InsuranceDentalLife InsuranceCycle-to-work

Key Requirements

•5+ years in a B2B SaaS closing role with a proven track record of hitting quota
•Demonstrated ability to proactively generate and manage pipeline
•Experience in value-based selling, ROI articulation, and effective negotiation
•Technical curiosity with ability to translate AI/product features into business value for both technical and non-technical buyers
•Strong cross-functional influence and ability to lead internal teams (e.g., Solution Engineers, CSMs, Product, Marketing) to move deals forward

Experience:5+ yearsSaaSCRMB2B

Skills:CommunicationNegotiationRelationship-buildingPresentationProblem-solving

Languages:FrenchEnglish

Tech Stack:AICRMSaaS

Company Brief

Intercom

Provides a customer messaging platform combining chat, bots, and product tours to help businesses convert, engage, and support customers across their lifecycle. Integrates with CRM and workflow tools for personalized in-app and email communication.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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Intercom

2 months ago

Account Manager - French Speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Drive pipeline and revenue by sourcing opportunities within large accounts and managing your book independently
•Secure renewals by proactively managing the renewal lifecycle for your book of business
•Execute a strategic, data-driven sales process with weekly forecasting and prioritized activities
•Act as a consultative partner using value selling and ROI analysis to solve customer problems across accounts
•Lead cross-functional account teams (Solution Engineers, CSMs, Product, Marketing) to close complex deals and deliver customer value

Pay and Benefits

Perks:PensionHealth InsuranceDentalLife InsuranceCycle-to-work

Key Requirements

•5+ years in a B2B SaaS closing role with a proven track record of hitting quota
•Demonstrated ability to proactively generate and manage pipeline
•Experience in value-based selling, ROI articulation, and effective negotiation
•Technical curiosity with ability to translate AI/product features into business value for both technical and non-technical buyers
•Strong cross-functional influence and ability to lead internal teams (e.g., Solution Engineers, CSMs, Product, Marketing) to move deals forward

Experience:5+ yearsSaaSCRMB2B

Skills:CommunicationNegotiationRelationship-buildingPresentationProblem-solving

Languages:FrenchEnglish

Tech Stack:AICRMSaaS

Company Brief

Intercom

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn