Client Delivery Specialist

Informa
United States
Workplace: HybridFull timeUSD 24 - 26 hourlyFunction: Transportation & Fleet OperationsEducation: bachelorsSkills: ["Communication","Organizational skills","Multi-tasking","Problem-solving","Reliability"]

Coordinate end-to-end delivery of products on client contracts—from reconfirming purchases to managing post-sale changes—while ensuring creative materials and deadlines are met. Own customer soft goals, handle delivery proof and month-end close tasks, and set expectations around timing and impact. Serve as a responsive customer service contact via phone and email, provide order status and performance updates, and support sales and internal teams with accurate reporting and weekly revenue forecasting.

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FursaFursa
Informa
Informa
2 days ago

Client Delivery Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Coordinate end-to-end delivery of products on client contracts—from reconfirming purchases to managing post-sale changes—while ensuring creative materials and deadlines are met. Own customer soft goals, handle delivery proof and month-end close tasks, and set expectations around timing and impact. Serve as a responsive customer service contact via phone and email, provide order status and performance updates, and support sales and internal teams with accurate reporting and weekly revenue forecasting.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Entry level

Key Responsibilities

  • •Coordinate receipt of online creative materials from agencies/advertisers to meet campaign creative deadlines.
  • •Build advertiser relationships and provide support to help execute campaigns and grow a loyal customer base.
  • •Communicate with Sales, CSM, and Product Ops teams on campaign status, performance, and execution.
  • •Provide customer service by handling internal and external inquiries via phone and email, including order status updates to Sales Reps.
  • •Process campaign changes, secure proof of delivery, and complete month-end close tasks while maintaining weekly revenue forecasting and reporting.

Pay and Benefits

Salary: USD 24 - 26 hourly
Perks:401kHealth InsuranceVisionDentalParental LeaveEsppRemote WorkEapWellness StipendPaid Leave

Key Requirements

  • •B.A. or B.S. degree required.
  • •Excellent oral and written communication skills, including professional phone skills.
  • •Strong organizational skills with the ability to handle multiple deadlines, phone calls, and projects under pressure.
  • •Computer application literate, with accurate data entry skills and problem-solving ability.
  • •Proven sales and client management abilities, preferably in the advertising and agency marketplace.
Education:Bachelor's
Skills:CommunicationOrganizational skillsMulti-taskingProblem-solvingReliability
Languages:English (UK)
Tech Stack:LinkedIn Learning

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn