Associate- Technology Vendor Management

American Express
Gurugram
Workplace: HybridFull timeFunction: Procurement & SourcingExperience: 3-5 yearsEducation: mastersSkills: ["Collaboration","Communication","Adaptability","Stakeholder alignment","Cross-functional teamwork"]

Support monitoring and evaluation of technology vendor performance to ensure compliance with contractual agreements. Use technology vendor management tools to manage vendor performance and document business needs that inform contract terms and negotiation strategy. Partner with cross-functional teams to align vendor performance with organizational objectives and communicate Service Level Agreement (SLA) and contractual requirements. Contribute to technology initiatives by collaborating with product and business teams.

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American Express
American Express
2 days ago

Associate- Technology Vendor Management

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Last checked: 8 hours agoStatus: Live

Job Summary

Support monitoring and evaluation of technology vendor performance to ensure compliance with contractual agreements. Use technology vendor management tools to manage vendor performance and document business needs that inform contract terms and negotiation strategy. Partner with cross-functional teams to align vendor performance with organizational objectives and communicate Service Level Agreement (SLA) and contractual requirements. Contribute to technology initiatives by collaborating with product and business teams.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Procurement & Sourcing
Seniority: Mid level

Key Responsibilities

  • •Monitor and evaluate technology vendor performance to ensure compliance with contractual agreements.
  • •Utilize technology vendor management tools to monitor and manage vendor performance.
  • •Document business-related needs to support desired contractual/commercial terms and negotiation strategy.
  • •Collaborate with cross-functional teams to align vendor performance with organizational objectives.
  • •Communicate processes and requirements of Service Level Agreements (SLAs) and contractual information to others within Technology.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid ParentalWellness Stipend

Key Requirements

  • •Advanced degree in Business Administration, Financial Management, and/or comparable experience.
  • •3-5 years of experience in vendor management processes and tools, plus contract management and procurement process principles.
  • •Knowledge of Microsoft Office Suite and data analysis tools.
  • •Knowledge of financial management, data analysis, and Information Technology services.
  • •Experience in technology project management and working in a team environment with hands-on use of AI tools.
Experience:3-5 yearsVendor managementContract managementProcurementTechnology project managementAI tools
Education:Master's
Skills:CollaborationCommunicationAdaptabilityStakeholder alignmentCross-functional teamwork
Tech Stack:Microsoft Office SuiteData analysis toolsTechnology Vendor Management toolsAI tools

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn