Tapestry

2 weeks ago

Coach House Assistant Store Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and operational excellence in Coach’s Global Flagship store. Lead by example on the sales floor, deliver exceptional customer experiences, and uphold service standards. Recruit, onboard, and coach team members while supporting omni-channel clienteling and virtual shopping experiences. Ensure compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising, and collaborate with district and corporate teams to act on market trends.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives, monitoring KPIs and adjusting strategies.
•Create an inclusive, high-energy environment that meets Coach Service standards and resolve customer issues promptly.
•Recruit, onboard, and coach team members, fostering a collaborative culture and talent pipeline aligned with the brand vision.
•Support virtual shopping, clienteling, customer data acquisition, and leverage social media trends to enhance the customer experience.
•Oversee operational excellence including policy compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: 18.5 - 38.25

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

•1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
•Strong customer focus and ability to thrive in a fast-paced environment.
•Proven ability to inspire and motivate teams to exceed performance standards.
•Excellent communication, problem-solving, and conflict resolution skills.
•Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.

Experience:1+ yearsRetailLuxury fashionService industry

Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution

Languages:English

Tech Stack:Microsoft OfficeRetail systemsOmni-channel servicesClientelingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

2 weeks ago

Coach House Assistant Store Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives, monitoring KPIs and adjusting strategies.
•Create an inclusive, high-energy environment that meets Coach Service standards and resolve customer issues promptly.
•Recruit, onboard, and coach team members, fostering a collaborative culture and talent pipeline aligned with the brand vision.
•Support virtual shopping, clienteling, customer data acquisition, and leverage social media trends to enhance the customer experience.
•Oversee operational excellence including policy compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: 18.5 - 38.25

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

•1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
•Strong customer focus and ability to thrive in a fast-paced environment.
•Proven ability to inspire and motivate teams to exceed performance standards.
•Excellent communication, problem-solving, and conflict resolution skills.
•Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.

Experience:1+ yearsRetailLuxury fashionService industry

Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution

Languages:English

Tech Stack:Microsoft OfficeRetail systemsOmni-channel servicesClientelingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website