Senior Director, Cloud Platform & Reliability Engineering

Visa
New Zealand
Workplace: HybridFull timeFunction: Executive & General ManagementExperience: 15+ yearsSkills: ["Leadership","Cross-functional collaboration","Communication"]

Lead Visa’s cloud platform and reliability engineering strategy and execution, ensuring a secure, scalable, highly reliable cloud environment. Own 24x7 production operations with strict SLOs/SLAs, incident and recovery practices, and long-term remediation. Drive cost optimization, an automation-first operating model (Infrastructure as Code, CI/CD, self-service), and strong observability, resilience, and disaster recovery. Build and mentor platform engineering, cloud operations, and site reliability teams.

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FursaFursa
Visa
Visa
1 month ago

Senior Director, Cloud Platform & Reliability Engineering

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead Visa’s cloud platform and reliability engineering strategy and execution, ensuring a secure, scalable, highly reliable cloud environment. Own 24x7 production operations with strict SLOs/SLAs, incident and recovery practices, and long-term remediation. Drive cost optimization, an automation-first operating model (Infrastructure as Code, CI/CD, self-service), and strong observability, resilience, and disaster recovery. Build and mentor platform engineering, cloud operations, and site reliability teams.
Location: New Zealand
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Define and lead cloud platform strategy covering infrastructure, reliability, scalability, and cost optimization.
  • •Drive run cost optimization across infrastructure, platforms, and shared services without compromising reliability, security, or release velocity.
  • •Own 24x7 production operations with strict SLOs/SLAs, including availability, latency, error rates, and recovery objectives (RTO/RPO).
  • •Build, lead, and mentor engineering teams across platform engineering, cloud operations, and site reliability.
  • •Implement automation-first operations using Infrastructure as Code, CI/CD enablement, observability, and resilience/disaster recovery practices, including incident management and root-cause remediation.

Key Requirements

  • •15+ years of experience in engineering, infrastructure, cloud platform, or site reliability roles with significant leadership responsibility.
  • •Proven experience leading cloud platforms or cloud-based services at scale (AWS, Azure, or GCP).
  • •Demonstrated experience running production systems with high availability and reliability expectations.
  • •Strong ability to lead in a matrixed, cross-functional environment.
  • •Strong technical foundation in Infrastructure as Code, CI/CD and release engineering, monitoring/logging/alerting, and Linux with scripting or programming (e.g., Python).
Experience:15+ yearsCloud platformSite reliabilityInfrastructureAWSAzureGCP
Skills:LeadershipCross-functional collaborationCommunication
Tech Stack:AWSAzureGCPInfrastructure as CodeCI/CDRelease engineeringMonitoringLoggingMetricsAlertingLinuxPython

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
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