Lab Support Specialist

Avantor
California
Workplace: OnsiteFull timeUSD 45,000 - 72,450 annuallyFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Organization","Multitasking","Collaboration","Deadline management"]

Coordinate daily laboratory support workflows for a customer site, including glassware processing, media preparation, sample logistics, and equipment monitoring. Lead team priorities to balance workloads, manage consumables, chemicals, and reagents, and handle purchasing/receiving. Provide customer service to scientists and ensure compliance with regulations for sample handling and hazardous materials shipping, while using LIMS and customer systems and maintaining SOPs.

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FursaFursa
Avantor
Avantor
4 days ago

Lab Support Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 days agoStatus: Live

Job Summary

Coordinate daily laboratory support workflows for a customer site, including glassware processing, media preparation, sample logistics, and equipment monitoring. Lead team priorities to balance workloads, manage consumables, chemicals, and reagents, and handle purchasing/receiving. Provide customer service to scientists and ensure compliance with regulations for sample handling and hazardous materials shipping, while using LIMS and customer systems and maintaining SOPs.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Coordinate daily laboratory support workflows, including glassware processing, media preparation, sample logistics, and equipment monitoring.
  • •Direct team cadence by setting priorities, sequencing tasks, and balancing workload across shifts and team members.
  • •Manage laboratory consumables, chemicals, reagents, and customer-supplied materials, including documentation and fulfillment of customer reporting requirements.
  • •Coordinate instrument maintenance and calibration schedules; escalate complex issues to specialists or vendors.
  • •Provide daily customer service for lab operations and service requests, manage purchasing/receiving, and coordinate compliant sample logistics including hazardous materials and shipping documentation.

Pay and Benefits

Salary: USD 45,000 - 72,450 annually
Perks:Health InsuranceDentalVisionPaid Leave401kTuition Assistance

Key Requirements

  • •High school diploma or GED required.
  • •3+ years of experience in laboratory operations, customer service, or related operations in a research or laboratory environment.
  • •Working knowledge of laboratory information management systems (LIMS) and inventory platforms.
  • •Intermediate Microsoft Excel skills and proficiency with Microsoft Office suite.
  • •Strong customer service, organizational skills, and the ability to multitask, meet deadlines, and work independently and as part of a team.
Experience:3+ yearsLaboratory operationsResearch environment
Education:High School
Skills:Customer serviceOrganizationMultitaskingCollaborationDeadline management
Tech Stack:Microsoft OfficeMicrosoft ExcelLIMSChemSW

Company Brief

Avantor
Provides mission-critical products and services to support life sciences, advanced technologies, and applied materials customers worldwide, including lab supplies, chemical reagents, equipment, and supply chain solutions.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Radnor, United States
WebsiteLinkedIn