Senior Manager, Performance & Insights – Special Projects

American Express
New York, Phoenix
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Problem-solving","Critical thinking","Executive communication","Stakeholder management","Influencing without authority"]

Lead high-priority special projects for the Performance & Insights team within Sales Enablement, translating ambiguous business challenges into structured plans and executive-ready recommendations. Drive cross-functional workstreams across Sales Enablement, Sales, Account Development, and partners by managing risks, dependencies, and governance. Use business data and insights to inform decisions while designing processes that improve execution and partnering effectively without authority.

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FursaFursa
American Express
American Express
1 day ago

Senior Manager, Performance & Insights – Special Projects

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead high-priority special projects for the Performance & Insights team within Sales Enablement, translating ambiguous business challenges into structured plans and executive-ready recommendations. Drive cross-functional workstreams across Sales Enablement, Sales, Account Development, and partners by managing risks, dependencies, and governance. Use business data and insights to inform decisions while designing processes that improve execution and partnering effectively without authority.
Location: New York, Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead high-priority special projects from problem definition through execution, setting objectives, workplans, milestones, owners, and measures of success.
  • •Bring structure and clarity to ambiguous business challenges by identifying key questions, synthesizing information, evaluating options, and recommending actions.
  • •Drive cross-functional workstreams by identifying risks and dependencies, resolving roadblocks, and aligning stakeholders on priorities and next steps.
  • •Use data and business insights to understand problems, evaluate opportunities, and inform recommendations.
  • •Develop executive-level presentations and design/document processes, workflows, and operating approaches to improve organizational effectiveness.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveParental Leave

Key Requirements

  • •5+ years of experience in project/program management, consulting, strategy, business transformation, sales enablement, or related fields.
  • •Proven success leading complex, cross-functional initiatives with multiple stakeholders and competing priorities.
  • •Strong problem-solving and critical thinking to bring structure and clarity to ambiguous challenges.
  • •Excellent project management skills to translate objectives into actionable plans, manage dependencies and risks, and drive work through completion.
  • •Undergraduate degree or equivalent experience.
Experience:5+ years
Education:Bachelor's
Skills:Problem-solvingCritical thinkingExecutive communicationStakeholder managementInfluencing without authority
Tech Stack:Generative AI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn