Sales and Service Leader - Full Time (Novi, MI, US, 48377)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Client-first mindset","Teamwork"]

Lead store success by coaching and inspiring your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, expert product knowledge, and personalized recommendations. Support onboarding and ongoing learning across service excellence, loyalty programs, and brand initiatives, while executing daily operations like inventory and visual merchandising. Help foster an inclusive, high-performing environment and uphold Sephora standards for a safe, enjoyable shopping experience.

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FursaFursa
Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time (Novi, MI, US, 48377)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead store success by coaching and inspiring your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, expert product knowledge, and personalized recommendations. Support onboarding and ongoing learning across service excellence, loyalty programs, and brand initiatives, while executing daily operations like inventory and visual merchandising. Help foster an inclusive, high-performing environment and uphold Sephora standards for a safe, enjoyable shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to store success through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while promoting inclusivity and teamwork.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills with a client-first mindset.
  • •Excellent communication and interpersonal skills to work in a fast-paced environment.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ years
Skills:LeadershipCoachingCommunicationClient-first mindsetTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn