Associate Software Maintenance Engineer

Red Hat
Raleigh
Workplace: HybridFull timeUSD 68,900 - 106,910 annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Troubleshooting","Debugging","Judgment","Documentation","Collaboration"]

Execute software maintenance tasks following detailed procedures to ensure product stability and resolve routine technical issues. Troubleshoot and debug defects using predefined processes, and collaborate with senior engineers on backporting fixes to stable release streams. Help maintain quality by monitoring automated tests and workflows, documenting updates for team knowledge sharing, and delivering assigned work on time.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Red Hat
Red Hat
6 hours ago

Associate Software Maintenance Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Execute software maintenance tasks following detailed procedures to ensure product stability and resolve routine technical issues. Troubleshoot and debug defects using predefined processes, and collaborate with senior engineers on backporting fixes to stable release streams. Help maintain quality by monitoring automated tests and workflows, documenting updates for team knowledge sharing, and delivering assigned work on time.
Location: Raleigh
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Execute maintenance tasks using detailed instructions and standardized procedures to ensure product stability.
  • •Investigate and resolve routine technical issues by troubleshooting and debugging software defects.
  • •Support senior engineers with backporting bug fixes to stable release streams.
  • •Contribute to monitoring automated tests and workflows for ongoing software stability.
  • •Document processes and updates and collaborate with senior engineers to deliver timely status updates.

Pay and Benefits

Salary: USD 68,900 - 106,910 annually
Perks:Health InsuranceDentalVision401kPaid LeavePaid Parental

Key Requirements

  • •Troubleshoot and debug software defects using predefined procedures.
  • •Follow detailed instructions to maintain software components and resolve routine issues.
  • •Support senior team members in backporting bug fixes to stable release streams.
  • •Monitor automated tests and workflows to help ensure ongoing software stability.
  • •Document processes and updates to support knowledge sharing and collaboration.
Skills:TroubleshootingDebuggingJudgmentDocumentationCollaboration

Company Brief

Red Hat
Provides enterprise open-source software solutions, including Red Hat Enterprise Linux, middleware, cloud, container, and Kubernetes technologies, delivering support, services, and solutions for hybrid cloud environments.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: Raleigh, United States
Founded: 1993
WebsiteLinkedIn