2 weeks ago

CRM AI Enablement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead the identification, prioritization, and scaling of AI capabilities across CRM processes and customer journeys. Serve as the bridge between business, CRM portfolio, CRM IT, data & analytics, and enterprise AI teams to embed Generative AI, Copilots, agentic AI, and intelligent automation. Define the CRM AI roadmap, run opportunity discovery and value realization, enable adoption through change leadership, and ensure governance, compliance, and continuous optimization in partnership with stakeholders.

Location: United Kingdom

Workplace: Hybrid

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Define and drive the CRM AI roadmap aligned to business priorities, identifying high-impact AI use cases and recommending investment priorities.
•Partner with Sales, Service, and Commercial Excellence to run AI discovery, build business cases/demos, set success metrics, and govern an AI opportunity portfolio.
•Enable adoption of AI Copilots, agent force solutions, and intelligent assistants by defining requirements with IT/data/AI teams and reimagining CRM workflows.
•Partner with CRM delivery teams, enterprise AI, and vendors to ensure successful implementation, align outcomes/success metrics, manage dependencies/readiness, and support deployment.
•Own the AI value realization framework: define KPIs, analyze productivity/efficiency/customer outcomes, provide executive reporting, and establish governance and responsible AI oversight.

Pay and Benefits

Perks:Paid LeavePensionEquityMedical CashEmployee AssistanceParental LeaveCycle Scheme

Key Requirements

•Bachelor’s degree in Business, Engineering, Information Systems, Analytics, or related field.
•5+ years of experience in CRM, Commercial Excellence, Product Management, Analytics, or Digital Transformation.
•Proven track record leading cross-functional initiatives across business, data, and technology.
•Strong understanding of CRM processes (Sales, Service, Customer Experience).
•Experience developing business cases, roadmaps, and value realization frameworks with familiarity with Generative AI, Copilots, and Agentic AI.

Experience:5+ years

Education:Bachelor's

Skills:Strategic thinkingStakeholder managementCommunicationAnalytical mindsetChange management

Tech Stack:CRMGenerative AICopilotsAgentic AIIntelligent automationKPIsDashboardingExecutive reportingData storytelling

Company Brief

Ingersoll Rand

Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Davidson, United States

Founded: 1871

Website LinkedIn

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Ingersoll Rand

2 weeks ago

CRM AI Enablement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Hybrid

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Define and drive the CRM AI roadmap aligned to business priorities, identifying high-impact AI use cases and recommending investment priorities.
•Partner with Sales, Service, and Commercial Excellence to run AI discovery, build business cases/demos, set success metrics, and govern an AI opportunity portfolio.
•Enable adoption of AI Copilots, agent force solutions, and intelligent assistants by defining requirements with IT/data/AI teams and reimagining CRM workflows.
•Partner with CRM delivery teams, enterprise AI, and vendors to ensure successful implementation, align outcomes/success metrics, manage dependencies/readiness, and support deployment.
•Own the AI value realization framework: define KPIs, analyze productivity/efficiency/customer outcomes, provide executive reporting, and establish governance and responsible AI oversight.

Pay and Benefits

Perks:Paid LeavePensionEquityMedical CashEmployee AssistanceParental LeaveCycle Scheme

Key Requirements

•Bachelor’s degree in Business, Engineering, Information Systems, Analytics, or related field.
•5+ years of experience in CRM, Commercial Excellence, Product Management, Analytics, or Digital Transformation.
•Proven track record leading cross-functional initiatives across business, data, and technology.
•Strong understanding of CRM processes (Sales, Service, Customer Experience).
•Experience developing business cases, roadmaps, and value realization frameworks with familiarity with Generative AI, Copilots, and Agentic AI.

Experience:5+ years

Education:Bachelor's

Skills:Strategic thinkingStakeholder managementCommunicationAnalytical mindsetChange management

Tech Stack:CRMGenerative AICopilotsAgentic AIIntelligent automationKPIsDashboardingExecutive reportingData storytelling

Company Brief

Ingersoll Rand

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Davidson, United States

Founded: 1871

Website LinkedIn