Senior Case Manager Level 1 (Sydney, NSW, AU, 2000)

Allianz
Sydney
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Initiative","Leadership","Planning","Prioritization","Communication"]

Manage a portfolio of Workers’ Compensation claims from inception to finalisation for corporate clients, ensuring case management and strategic collaboration throughout. Make informed liability decisions using comprehensive information, maintain high customer service standards, and partner with injured claimants, families, legal and medical professionals. Continuously assess treatment and rehabilitation needs, identify trends for risk management, and recommend policy improvements while coaching others to improve claims outcomes.

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FursaFursa
Allianz
Allianz
10 hours ago

Senior Case Manager Level 1 (Sydney, NSW, AU, 2000)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Manage a portfolio of Workers’ Compensation claims from inception to finalisation for corporate clients, ensuring case management and strategic collaboration throughout. Make informed liability decisions using comprehensive information, maintain high customer service standards, and partner with injured claimants, families, legal and medical professionals. Continuously assess treatment and rehabilitation needs, identify trends for risk management, and recommend policy improvements while coaching others to improve claims outcomes.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Manage Workers’ Compensation claims end-to-end for corporate clients, focusing on strategic collaboration and case management to improve return-to-work and return-to-health outcomes.
  • •Make informed liability decisions based on comprehensive evaluation of relevant and accessible information.
  • •Foster relationships with injured claimants, families, legal and medical professionals to achieve successful outcomes and coach others.
  • •Assess treatment and rehabilitation needs, identify trends for risk management, and recommend policy improvements to enhance claims practices.
  • •Uphold high customer service standards and maintain strong stakeholder relationships with deep knowledge of business, industry, and customer needs.

Pay and Benefits

Perks:Work-life BalanceLearning BudgetEquity

Key Requirements

  • •Manage a portfolio of Workers’ Compensation claims from inception to finalisation in line with relevant regulatory and Allianz requirements.
  • •Successfully complete structured training and compile a portfolio of evidence demonstrating technical proficiency with systems, software, databases, reporting, and communication tools.
  • •Possess relevant medico-legal qualifications and experience in bodily injury claims processes across insurance, legal, medical, or complex customer service environments.
  • •Demonstrate planning and prioritization skills, effectively organizing tasks and managing competing resources with initiative and leadership.
  • •Have strong verbal and written communication skills to interpret complex information, extract insights, and balance empathy with achieving optimal commercial outcomes.
Experience:InsuranceWorkers compensation
Skills:InitiativeLeadershipPlanningPrioritizationCommunication

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn