Citizens Banker

Serve as the face of the branch by building trusted relationships and advising customers on spending, saving, borrowing, and investing needs. Use strong communication and problem-solving to identify customer goals, recommend tailored financial solutions, and refer more complex needs to Wealth Management, Mortgage, and Business Banking partners. Introduce customers to digital and mobile banking options, make outbound calls to acquire customers, and schedule checkup appointments while following all policies, procedures, and applicable regulations.