Relationship Manager, Austin

Openlane
Austin
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 6+ yearsSkills: ["Customer service","Leadership","Integrity","Accountability","Continuous improvement"]

Own customer relationship building and portfolio growth for a local automotive finance market. You’ll manage customer acquisition and prospects, coach and develop a people-led team, and use data analysis and industry knowledge to help dealers manage and grow their businesses. The role also involves forecasting opportunities and challenges, leading regular team goal-setting meetings, and ensuring compliance with applicable laws and codes for the assigned geographic area.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Openlane
Openlane
3 months ago

Relationship Manager, Austin

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own customer relationship building and portfolio growth for a local automotive finance market. You’ll manage customer acquisition and prospects, coach and develop a people-led team, and use data analysis and industry knowledge to help dealers manage and grow their businesses. The role also involves forecasting opportunities and challenges, leading regular team goal-setting meetings, and ensuring compliance with applicable laws and codes for the assigned geographic area.
Location: Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Cultivate new business relationships and manage customer acquisition.
  • •Coach and develop your team across portfolio management, data analysis, and business development.
  • •Conduct regular team meetings to align on goals and strategy.
  • •Forecast opportunities and challenges based on local area and customer operations.
  • •Serve as a trusted advisor with internal stakeholders and external partners, ensuring compliance for the assigned geographic area.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLife Insurance

Key Requirements

  • •5+ years of experience in customer-facing sales or sales support roles.
  • •3+ years of people leadership experience.
  • •Experience managing a team and building strong sales relationships.
  • •Passion for leading people, projects, and budgets.
  • •Familiarity with risk management principles and collections procedures.
Experience:6+ yearsAutomotiveFinancial services
Skills:Customer serviceLeadershipIntegrityAccountabilityContinuous improvement
Tech Stack:Google WorkspaceSalesforceTableauCRM

Company Brief

Openlane
Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1999
WebsiteLinkedIn