Customer Relationship Expert (Sofia, BG, 1618)

Allianz
Sofia
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Organizational skills","Composure","Confidentiality","Teamwork","Client needs identification"]

Offer, sell, and consult individual banking clients on a full range of banking products. Deliver comprehensive retail banking services, identify customer needs, and drive cross-selling and lead generation to attract and retain clients. Stay informed about competitor offerings, ensure timely client reminders and debt collections, and substitute for the Cashier when needed. Work in a professional, team-based environment with strong communication and confidentiality expectations.

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FursaFursa
Allianz
Allianz
2 hours ago

Customer Relationship Expert (Sofia, BG, 1618)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Offer, sell, and consult individual banking clients on a full range of banking products. Deliver comprehensive retail banking services, identify customer needs, and drive cross-selling and lead generation to attract and retain clients. Stay informed about competitor offerings, ensure timely client reminders and debt collections, and substitute for the Cashier when needed. Work in a professional, team-based environment with strong communication and confidentiality expectations.
Location: Sofia
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Offer, sell, and provide consultations to individual clients on the bank’s full range of banking products.
  • •Provide comprehensive banking services to individual clients.
  • •Substitute the Cashier during leave or sick days and handle cash operations when needed.
  • •Identify clients’ needs and recommend suitable products and services, including cross-selling opportunities.
  • •Attract new clients, retain existing clients with targeted actions, and ensure timely reminders and debt collection.

Pay and Benefits

Perks:Annual BonusEquityPensionHealth InsuranceMultisport Card

Key Requirements

  • •A degree in Economics (advantage).
  • •Minimum two years of experience in the banking sector (significant advantage).
  • •Willingness to handle cash operations and substitute for the Cashier when needed.
  • •English proficiency (advantage).
  • •Computer literacy and strong communication, organizational skills, composure, and confidentiality. Includes ability to work in a team.
Experience:Banking
Education:
Skills:CommunicationOrganizational skillsComposureConfidentialityTeamworkClient needs identification
Languages:English
Tech Stack:ChatGPTCopilot

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn