Field Service Professional - Rocky Mount, NC (Rocky Mount, NC, Virtual, 27801)

NRG Energy
United States
Full timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer-focused","Integrity","Rapport building","Safety awareness"]

Install, service, and troubleshoot smart home technology while serving as the customer-facing expert for Vivint. You’ll evaluate homes, recommend and sell upgrades or service enhancements on-site, and educate homeowners on using their systems. The role combines hands-on technical work (security cameras, smart locks, home automation) with consultative sales, supported by paid training, coaching, and a 4-day 10-hour schedule.

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NRG Energy
NRG Energy
14 hours ago

Field Service Professional - Rocky Mount, NC (Rocky Mount, NC, Virtual, 27801)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Install, service, and troubleshoot smart home technology while serving as the customer-facing expert for Vivint. You’ll evaluate homes, recommend and sell upgrades or service enhancements on-site, and educate homeowners on using their systems. The role combines hands-on technical work (security cameras, smart locks, home automation) with consultative sales, supported by paid training, coaching, and a 4-day 10-hour schedule.
Location: United States
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Evaluate customer homes and recommend/sell equipment upgrades or service enhancements on-site.
  • •Train homeowners on how to use their new system to protect their families.
  • •Proactively protect and keep customers connected to home.
  • •Grow within the organization through consistent coaching and leadership training.

Pay and Benefits

Perks:Paid HolidaysPaid Leave401kEquityTake-home VehicleGas Card

Key Requirements

  • •Valid driver’s license and good driving record.
  • •Pass post-offer background investigation and meet licensing requirements under applicable law.
  • •Ability to lift and carry up to 45 lbs.
  • •Ability to climb ladders (up to 14 feet) and work in confined spaces like attics.
  • •Comfortable bending, kneeling, and standing for extended periods.
Skills:Customer-focusedIntegrityRapport buildingSafety awareness
Tech Stack:Smart homeSecurity camerasSmart locksHome automation systemsTabletCell phone

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn