Associate TSE II

MongoDB
Dublin
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Teamwork","Problem-solving","Diagnostic troubleshooting","Rapid learning"]

Advise MongoDB customers and solve complex technical issues across the MongoDB ecosystem, including database server, drivers, and cloud/infrastructure services like Atlas and Cloud Manager. Work with large customers to address architecture, performance, recovery, and security challenges, share best practices for running MongoDB at scale, and partner with product and development teams. Contribute to internal initiatives such as building support tools for performance, benchmarking, and diagnostics.

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FursaFursa
MongoDB
MongoDB
1 month ago

Associate TSE II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Advise MongoDB customers and solve complex technical issues across the MongoDB ecosystem, including database server, drivers, and cloud/infrastructure services like Atlas and Cloud Manager. Work with large customers to address architecture, performance, recovery, and security challenges, share best practices for running MongoDB at scale, and partner with product and development teams. Contribute to internal initiatives such as building support tools for performance, benchmarking, and diagnostics.
Location: Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Advise customers and resolve complex MongoDB problems across database server, drivers, cloud, and infrastructure.
  • •Resolve questions on architecture, performance, recovery, and security for MongoDB at scale.
  • •Share best practices for running MongoDB reliably in production environments.
  • •Act as a customer advocate by interfacing with product management and development teams.
  • •Contribute to internal projects, including building support tools for performance, benchmarking, and diagnostics.

Pay and Benefits

Perks:Parental Leave

Key Requirements

  • •Strong technical experience in areas such as systems administration, distributed systems, network administration, database/application/data architecture, or performance tuning and benchmarking.
  • •Hands-on operations experience with large-scale production environments, including hardware, operating systems (Linux, Windows), and networks (firewalls, load balancers).
  • •Experience with cloud-based resources such as AWS, Azure, and/or Google Cloud Platform.
  • •Basic programming experience in one or more languages (e.g., Java, Python, Ruby, C/C++, C#, JavaScript/node.js, Go, PHP, Perl).
  • •Excellent written and verbal communication, strong diagnostic/troubleshooting skills, and the ability to learn rapidly and remain calm under pressure.
Skills:CommunicationTeamworkProblem-solvingDiagnostic troubleshootingRapid learning
Languages:English
Tech Stack:MongoDBMongoDB AtlasCloud ManagerLinuxWindowsAWSAzureGoogle Cloud PlatformJavaPythonRubyCC++C#JavaScriptNode.jsGoPHPPerlFirewalls

Company Brief

MongoDB
Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2007
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn