Senior Client Officer (CO)

Ipsos
Singapore
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Executive presence","Strategic thinking","Communication","Negotiation","Collaboration"]

Own client strategy and account plans for a portfolio of key clients, translating growth priorities into long-term visions and actionable plans. Drive revenue targets, gross margin objectives, and new business opportunities, introducing innovative research approaches and insights. Serve as the Voice of the Client within Ipsos by advising C-suite stakeholders, ensuring satisfaction, and coordinating resources across Service Lines to deliver high-quality service and resolve escalations.

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FursaFursa
Ipsos
Ipsos
3 days ago

Senior Client Officer (CO)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own client strategy and account plans for a portfolio of key clients, translating growth priorities into long-term visions and actionable plans. Drive revenue targets, gross margin objectives, and new business opportunities, introducing innovative research approaches and insights. Serve as the Voice of the Client within Ipsos by advising C-suite stakeholders, ensuring satisfaction, and coordinating resources across Service Lines to deliver high-quality service and resolve escalations.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Develop deep understanding of clients’ industries, business context, and strategic challenges to build long-term client visions and growth strategies.
  • •Own and deliver revenue targets, execute account plans, and identify new business opportunities to expand Ipsos’ presence.
  • •Build trusted advisor relationships with senior stakeholders and provide strategic recommendations using insights and prior work.
  • •Allocate the right resources and expertise for client projects, support resource planning, and monitor service quality and client satisfaction.
  • •Manage opportunity pipelines and CRM accuracy, track account performance, and handle escalated issues, risks, and client challenges.

Key Requirements

  • •10+ years of professional experience.
  • •Strong client relationship management experience.
  • •Experience managing multiple stakeholders and senior executives.
  • •Proven business development and revenue generation track record.
  • •People management experience.
Experience:10+ yearsMarket researchConsultingClient-side roles
Skills:Executive presenceStrategic thinkingCommunicationNegotiationCollaboration

Company Brief

Ipsos
Global market research and consulting firm providing public opinion polling, market intelligence, and analytics to help organizations understand consumers, citizens, and markets across sectors and geographies.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1975
WebsiteLinkedIn