i-Team Field Service Support Technician I/II/III

Applied Materials
Austin, Boise, Phoenix, Dallas
Workplace: OnsiteFull timeUSD 20 - 27.5Function: Field Service, Maintenance & Skilled TradesSkills: ["Communication","Problem-solving","Leadership"]

Support customers by planning and executing preventive and remedial maintenance across assigned accounts, verifying equipment quality, and handling start-up and warranty/service-contract activities. Troubleshoot and correct process variations with assistance, provide technical instruction to customers and support less experienced personnel, and track equipment performance and uptime improvements. Communicate escalations and coordinate support plans with customer management while using Statistical Process Control and Quality Improvement Process methods.

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Applied Materials
Applied Materials
1 month ago

i-Team Field Service Support Technician I/II/III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Support customers by planning and executing preventive and remedial maintenance across assigned accounts, verifying equipment quality, and handling start-up and warranty/service-contract activities. Troubleshoot and correct process variations with assistance, provide technical instruction to customers and support less experienced personnel, and track equipment performance and uptime improvements. Communicate escalations and coordinate support plans with customer management while using Statistical Process Control and Quality Improvement Process methods.
Location: Austin, Boise, Phoenix, Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Plan daily work schedules in the assigned territory to ensure preventive and remedial maintenance completion.
  • •Perform periodic maintenance (daily through annual) including wet cleans as required within established time frames.
  • •Instruct customers on operation and maintenance of systems and assume responsibility for customer satisfaction within assigned accounts.
  • •Perform start-up activities (including TIER II) and support warranty, paid service, and service contract work.
  • •Troubleshoot process variations and provide technical assistance to less experienced personnel while tracking equipment performance and uptime improvements.
Travel: Extensive travel

Pay and Benefits

Salary: USD 20 - 27.5

Key Requirements

  • •Physically demanding role requiring extensive walking, standing, working in tight spaces, climbing stairs and ladders, and lifting up to 35 lbs.
  • •Ability to distinguish between colors and work in a noisy environment; use required PPE for clean-room work (coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, face shields).
  • •Developed proficiency in analytical processes/procedures to carry out assigned tasks.
  • •Uses training and experience to identify process-related system problems.
  • •May provide informal guidance and support to more junior team members.
Skills:CommunicationProblem-solvingLeadership
Tech Stack:Statistical Process ControlQuality Improvement ProcessCorrective MaintenanceTroubleshooting

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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