Representative II, Pharmacy

NTT
United States
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Attention to detail","Communication","Problem-solving"]

Support Medicare members, prescribers, and providers by processing coverage-related requests through phone and offline fax channels. Own end-to-end casework including accurate case setup, review, outreach, documentation, and timely resolution aligned to Medicare guidelines, CMS-mandated timelines, and internal quality standards. Work in a highly regulated, fast-paced environment while applying a modularized training approach to progressively build operational proficiency.

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FursaFursa
NTT
NTT
4 days ago

Representative II, Pharmacy

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Support Medicare members, prescribers, and providers by processing coverage-related requests through phone and offline fax channels. Own end-to-end casework including accurate case setup, review, outreach, documentation, and timely resolution aligned to Medicare guidelines, CMS-mandated timelines, and internal quality standards. Work in a highly regulated, fast-paced environment while applying a modularized training approach to progressively build operational proficiency.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Support Medicare coverage request processing for members, prescribers, and providers.
  • •Handle casework across both phone and offline fax channels.
  • •Perform accurate case setup, review, outreach, and documentation for each request.
  • •Ensure timely resolution in accordance with Medicare guidelines, CMS timelines, and internal quality standards.
  • •Maintain strong professionalism and quality in a regulated, fast-paced environment.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Process coverage-related requests accurately while supporting Medicare members, prescribers, and providers.
  • •Demonstrate strong attention to detail and follow Medicare and CMS-mandated timelines.
  • •Use professional verbal and written communication for inbound and outbound phone interactions and fax-based casework.
  • •Problem-solve effectively in a highly regulated, fast-paced environment.
  • •Complete modularized training and progressively apply end-to-end skills before production work.
Skills:Attention to detailCommunicationProblem-solving

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn