Retail Assistant - Highpoint (Melbourne, AU)

Sephora
Melbourne
Full timeAUD 36.33+ hourlyFunction: Administration & Executive AssistanceSkills: ["Customer focus","Communication","Relationship building","Interpersonal skills","Adaptability"]

Join the Highpoint team as a Retail Assistant (Beauty Advisor) on a casual basis. Help customers discover the best beauty solutions by engaging with all departments—beauty, skincare, haircare, and wellness—supported by onboarding training, field trainers, and an online learning platform. Create an exceptional in-store experience, share product and brand knowledge, and support customers in understanding features and benefits of Sephora’s CRM program.

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Sephora
Sephora
3 days ago

Retail Assistant - Highpoint (Melbourne, AU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Join the Highpoint team as a Retail Assistant (Beauty Advisor) on a casual basis. Help customers discover the best beauty solutions by engaging with all departments—beauty, skincare, haircare, and wellness—supported by onboarding training, field trainers, and an online learning platform. Create an exceptional in-store experience, share product and brand knowledge, and support customers in understanding features and benefits of Sephora’s CRM program.
Location: Melbourne
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Inspire and help customers become the best version of themselves.
  • •Work across beauty, skincare, haircare, and wellness departments.
  • •Support onboarding and continuous learning through the online learning platform and field trainers.
  • •Participate in cross-training and attend in-store beauty expert training sessions.
  • •Provide an exceptional in-store experience by sharing product knowledge with customers and the Beauty Advisor team.

Pay and Benefits

Salary: AUD 36.33 hourly
Perks:Parental LeaveBirthday LeavePersonal LeaveLife InsuranceGym MembershipLearning Budget

Key Requirements

  • •Enjoy creating an amazing customer experience by listening and embracing customers’ unique needs.
  • •Be a keen observer of new products and the latest beauty trends and techniques.
  • •Help customers discover features and benefits of Sephora’s CRM program.
  • •Expand your knowledge of iconic brands and share your knowledge with your Beauty Advisor team.
  • •Have previous sales experience in a retail or customer-facing environment and strong interpersonal skills.
Skills:Customer focusCommunicationRelationship buildingInterpersonal skillsAdaptability
Tech Stack:CRM

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn