Teller

KeyCorp
New York
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Sales and service","Integrity","Time management","Team collaboration"]

Provide in-person client service in a branch by welcoming customers, handling transactions accurately, and resolving client servicing issues. Listen for financial wellness needs during conversations and transition clients to a banker for deeper planning. Maintain compliance with audit, security, and banking procedures, attend daily huddles, and stay current on product guides, fees, and policies. May require Saturday work as directed by management.

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FursaFursa
KeyCorp
KeyCorp
1 week ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide in-person client service in a branch by welcoming customers, handling transactions accurately, and resolving client servicing issues. Listen for financial wellness needs during conversations and transition clients to a banker for deeper planning. Maintain compliance with audit, security, and banking procedures, attend daily huddles, and stay current on product guides, fees, and policies. May require Saturday work as directed by management.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide in-person teller services in a branch setting with efficient, accurate transaction processing
  • •Proactively identify and resolve client servicing issues and escalate as needed
  • •Listen for financial wellness opportunities and transition clients to a banker for deeper conversations
  • •Assist clients with achieving financial goals using financial wellness tools
  • •Follow compliance, audit, and security procedures, including cash drawer balancing and product/policy knowledge

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience
  • •Experience in a client service role
  • •Experienced in cash handling
  • •General understanding of PC with Windows-based applications and a calculator
  • •Notary License (preferred)
Experience:Client service
Education:High School
Skills:Client serviceSales and serviceIntegrityTime managementTeam collaboration
Licenses:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn