Flagship General Manager - Milan

Alo Yoga
Milan
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Communication","Leadership","Time management","Customer service","Team development"]

Lead the Milan store as a top-line driver, overseeing Sales, Operations and Visual teams to deliver exceptional guest experiences, achieve profitability targets, and implement brand retail strategies. Drive KPI performance (conversion, AOV, UPT), manage onboarding and development of staff, and partner with cross-functional teams to execute in-season plans while upholding ALO’s guiding principles.

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Alo Yoga
Alo Yoga
4 months ago

Flagship General Manager - Milan

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Last checked: 41 minutes agoStatus: Live

Job Summary

Lead the Milan store as a top-line driver, overseeing Sales, Operations and Visual teams to deliver exceptional guest experiences, achieve profitability targets, and implement brand retail strategies. Drive KPI performance (conversion, AOV, UPT), manage onboarding and development of staff, and partner with cross-functional teams to execute in-season plans while upholding ALO’s guiding principles.
Location: Milan
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Develop and execute the brand's retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base.
  • •Lead team by leveraging company tools, incentives & strategies to support meeting sales goals and ensure KPI targets (Conversion, Average Sales, UPT).
  • •Identify and communicate individual and team training needs; facilitate onboarding and ongoing training for store staff.
  • •Ensure staff adherence to store standards (cleanliness, maintenance, replenishment) and maintain Visual Merchandising standards; supervise inventory management to keep shrink below target.
  • •Collaborate with cross-functional partners to support organizational goals and communicate effectively with all levels of the organization, including executive leadership.

Key Requirements

  • •Prior experience within retail or related industry experience.
  • •Working knowledge of MS Office (Word, Excel and Outlook).
  • •Experience managing and leading a team.
  • •Dynamic interpersonal and communication skills, both verbal and written.
  • •Extraordinary guest experience, organizational and time management skills.
Experience:RetailHospitalityStore management
Skills:CommunicationLeadershipTime managementCustomer serviceTeam development
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn