Sales Support Associate I

Tapestry
Texas
Workplace: OnsiteFull timeUSD 15 - 18.5Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional customer service at the cash wrap and on the sales floor while supporting store efficiency and brand standards. Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy. Support the flow of product by receiving and organizing shipments, maintaining stockroom cleanliness, replenishing inventory, and executing visual merchandising updates. Suggest add-on products and gift cards, capture customer information where permitted, and follow Loss Prevention guidelines.

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Tapestry
Tapestry
2 months ago

Sales Support Associate I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide warm, professional customer service at the cash wrap and on the sales floor while supporting store efficiency and brand standards. Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy. Support the flow of product by receiving and organizing shipments, maintaining stockroom cleanliness, replenishing inventory, and executing visual merchandising updates. Suggest add-on products and gift cards, capture customer information where permitted, and follow Loss Prevention guidelines.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome and assist customers with warmth, professionalism, and personalized support.
  • •Operate POS accurately and maintain cash wrap organization while handling cash/media per policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Maintain stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Support the sales floor by responding to customer requests, suggesting add-on products and gift cards where permitted, and following Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 18.5
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (e.g., cashier/stock or sales), preferably in a luxury retail service environment.
  • •Knowledge of fashion trends and the current marketplace, including fashion-related competition.
  • •Familiarity with cash register systems, basic computer skills, and using iPad/laptop and Mobile POS.
  • •Strong attention to detail and organizational skills, with the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and ability to work flexible retail schedules, including nights and weekends.
Experience:Retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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