Assistant Store Manager

Tapestry
France
Workplace: OnsiteFull timeEUR 35,000 - 55,000Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Communication","Problem-solving","Conflict resolution","Leadership"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a Coach luxury retail environment. Lead on the sales floor by delivering exceptional, inclusive customer experiences and resolving issues quickly. Recruit, onboard, and coach team members while ensuring compliance, scheduling, payroll, loss prevention, safety, and visual merchandising standards. Support omni-channel engagement, clienteling, and digital customer acquisition, and share insights to district and corporate teams.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a Coach luxury retail environment. Lead on the sales floor by delivering exceptional, inclusive customer experiences and resolving issues quickly. Recruit, onboard, and coach team members while ensuring compliance, scheduling, payroll, loss prevention, safety, and visual merchandising standards. Support omni-channel engagement, clienteling, and digital customer acquisition, and share insights to district and corporate teams.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Create an inclusive, high-energy environment that meets Coach service standards and resolve customer issues as needed.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline aligned to brand vision.
  • •Support virtual shopping, clienteling, and customer data acquisition; use social media trends to enhance the customer experience.
  • •Oversee operational excellence including compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: EUR 35,000 - 55,000
Perks:Employee DiscountVolunteering DayLearning Budget

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailService industryLuxury/fashion
Skills:Customer focusCommunicationProblem-solvingConflict resolutionLeadership
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor