Service Advisor - San Diego

Serve as the primary customer point of contact for Carvana Chrysler, Dodge, Jeep, and Ram service needs. Greet customers, consult on vehicle concerns, document issues on Repair Orders, and advise on recommended maintenance using OEM guidelines and technician findings. Provide accurate cost/time estimates, coordinate with technicians and the parts/service teams, manage repair-status communication, and follow up post-service to ensure satisfaction and survey completion.