Customer Service Representative (Fort Myers, FL, US, 33967)

Coordinate delivery schedules and maintain daily communication with drivers for ready-mix and other construction materials. Take and enter customer orders via telephone, radio, and email, scheduling accurately based on available mixes and company systems while managing customer expectations. Monitor route changes and road construction issues, working with drivers to keep deliveries on time. Follow company policies and safety/OSHA procedures, maintain a professional attitude, and perform related data-entry and scheduling tasks as needed.