D365 CE/CRM Solution Architect

Lumovy Technology Solutions
Lahore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Cross-functional collaboration","Problem-solving","Documentation","Client training"]

Design, customize, and optimize Microsoft Dynamics 365 CE/CRM solutions based on business requirements. Build plugins, custom workflows, and integrations using C#.NET and JavaScript, and handle data migration and system integrations with tools like Kingsway Soft, SSIS, and JIRA. Lead solution delivery across sales, customer service, and field service areas, including deployment, troubleshooting, user training, and documentation, while leveraging Power Platform capabilities.

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Lumovy Technology Solutions
Lumovy Technology Solutions
1 month ago

D365 CE/CRM Solution Architect

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Last checked: 1 hour agoStatus: Live

Job Summary

Design, customize, and optimize Microsoft Dynamics 365 CE/CRM solutions based on business requirements. Build plugins, custom workflows, and integrations using C#.NET and JavaScript, and handle data migration and system integrations with tools like Kingsway Soft, SSIS, and JIRA. Lead solution delivery across sales, customer service, and field service areas, including deployment, troubleshooting, user training, and documentation, while leveraging Power Platform capabilities.
Location: Lahore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Analyze business requirements and translate them into D365 CE technical specifications.
  • •Customize and configure D365 CE applications to align with business needs, including optimizing CRM systems and business process flows.
  • •Develop plugins, custom workflows, and integrations using C#.NET and JavaScript.
  • •Perform data migration and integration work using tools such as Kingsway Soft and JIRAL and lead solution design/implementation across sales, customer service, and field service areas.
  • •Provide end-to-end deployment and support, including troubleshooting, issue resolution, and conducting user training sessions with required documentation.

Key Requirements

  • •Proficiency in Microsoft Dynamics CRM (D365/2015/2013/2011/4.0) with strong understanding of customer service workflows, case management, and SLAs.
  • •Advanced experience customizing D365 entities, forms, views, ribbon/command bar, and out-of-the-box workflows.
  • •Experience developing plugins and custom workflow activities using C#.NET.
  • •Experience with client-side scripting (JavaScript) and HTML5 development, including building custom apps (Windows Console/Form apps and Web Services).
  • •Experience with data migration and integrations, including Kingsway Soft SSIS Integration Toolkit and Atlassian JIRA integration.
Skills:Cross-functional collaborationProblem-solvingDocumentationClient training
Certifications:Microsoft DynamicsPower Platform
Tech Stack:Microsoft Dynamics 365 CE/CRMPower PlatformC#.NETJavaScriptHTML5Kingsway SoftSSIS Integration ToolkitAtlassian JIRAPower AutomateAzure Logic AppsPower Virtual AgentsSSRSWindows ConsoleForm ApplicationsWeb ServicesPower Customer InsightsJourneysDataTwilioRingCentral

Company Brief

Lumovy Technology Solutions
Provides custom software development, cloud and IT consulting services focused on digital transformation, application development, and managed technology solutions for businesses seeking scalable, modern technology and integration support.
Industry: Professional Services
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