Payoneer

1 month ago

Program Growth Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Strategic, data-driven program manager leading global customer growth initiatives to boost retention, revenue, and volume. Collaborates with regional sales, marketing, product, analytics, and BizTechOps to translate business goals into scalable programs, leveraging insights and cross-functional coordination to optimize the customer journey across regions.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Manager level

Key Responsibilities

•Program Ownership & Strategy: Lead the design and execution of global programs focused on Early Life engagement, retention, and customer expansion initiatives. Translate business goals (logo and revenue retention, volume growth) into structured, scalable initiatives and continuously refine program strategy based on performance insights and market feedback.
•Data-Driven Decision Making: Analyze customer behavior, segmentation, and performance metrics to identify growth and retention opportunities. Define success metrics and track impact across programs; partner with Analytics teams to validate models (e.g., scoring accuracy, uplift measurement).
•Global Stakeholder Management: Collaborate with regional Customer Success and commercial teams to adapt global frameworks to local market realities, ensuring alignment with regional priorities and driving adoption of global initiatives; act as a central coordination point across global and regional stakeholders.
•Commercial Enablement & Execution: Translate strategy and business needs into clear requirements for technical teams; map scenarios, flows, and processes; orchestrate collaboration across teams to deliver end solutions or programs with clear ownership and governance.
•Continuous Improvement & Experimentation: Design and run experiments (A/B tests, pilots) to optimize performance; identify bottlenecks and implement solutions; foster a test-and-learn culture.

Key Requirements

•6+ years of experience in Growth, Customer Success, Strategy, or Business Operations, ideally in fintech or tech environments
•Strong analytical skills with the ability to translate data into business actions
•Proven experience managing cross-functional and global initiatives
•Experience working with customer segmentation, lifecycle programs, or scoring models is a strong plus
•Ability to influence stakeholders across different regions and seniority levels; strong communication in English

Experience:6+ yearsFintechTech

Skills:CommunicationCollaborationProblem-solvingAnalyticalStakeholder management

Languages:English

Company Brief

Payoneer

Provides cross-border payments and financial services platform enabling businesses and professionals to send, receive, and manage international payments, multi-currency accounts, and working capital solutions to support global commerce.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: New York, United States

Founded: 2005

Website LinkedIn

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Payoneer

1 month ago

Program Growth Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Manager level

Key Responsibilities

•Program Ownership & Strategy: Lead the design and execution of global programs focused on Early Life engagement, retention, and customer expansion initiatives. Translate business goals (logo and revenue retention, volume growth) into structured, scalable initiatives and continuously refine program strategy based on performance insights and market feedback.
•Data-Driven Decision Making: Analyze customer behavior, segmentation, and performance metrics to identify growth and retention opportunities. Define success metrics and track impact across programs; partner with Analytics teams to validate models (e.g., scoring accuracy, uplift measurement).
•Global Stakeholder Management: Collaborate with regional Customer Success and commercial teams to adapt global frameworks to local market realities, ensuring alignment with regional priorities and driving adoption of global initiatives; act as a central coordination point across global and regional stakeholders.
•Commercial Enablement & Execution: Translate strategy and business needs into clear requirements for technical teams; map scenarios, flows, and processes; orchestrate collaboration across teams to deliver end solutions or programs with clear ownership and governance.
•Continuous Improvement & Experimentation: Design and run experiments (A/B tests, pilots) to optimize performance; identify bottlenecks and implement solutions; foster a test-and-learn culture.

Key Requirements

•6+ years of experience in Growth, Customer Success, Strategy, or Business Operations, ideally in fintech or tech environments
•Strong analytical skills with the ability to translate data into business actions
•Proven experience managing cross-functional and global initiatives
•Experience working with customer segmentation, lifecycle programs, or scoring models is a strong plus
•Ability to influence stakeholders across different regions and seniority levels; strong communication in English

Experience:6+ yearsFintechTech

Skills:CommunicationCollaborationProblem-solvingAnalyticalStakeholder management

Languages:English

Company Brief

Payoneer

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: New York, United States

Founded: 2005

Website LinkedIn