Experience Design Lead

Salesforce
New York, Atlanta, Seattle, Indianapolis
Workplace: OnsiteFull timeUSD 143,400 - 216,900 annuallyFunction: Design (Product/UX/UI/Visual)Skills: ["Storytelling","Communication","Collaboration","Attention to detail","Systems thinking"]

Partner with product leads to design and prototype features, shaping UX writing, information architecture, and content direction from early sprints through delivery. Translate complex product thinking into clear narratives for field, operations, and leadership audiences while owning voice, tone, and content standards. Build usable design/content guidelines, regularly audit assets for consistency, and create polished decks and communications using tools like Figma.

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FursaFursa
Salesforce
Salesforce
2 days ago

Experience Design Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Partner with product leads to design and prototype features, shaping UX writing, information architecture, and content direction from early sprints through delivery. Translate complex product thinking into clear narratives for field, operations, and leadership audiences while owning voice, tone, and content standards. Build usable design/content guidelines, regularly audit assets for consistency, and create polished decks and communications using tools like Figma.
Location: New York, Atlanta, Seattle, Indianapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Partner with product leads on feature design and prototyping, providing UX writing, information architecture, and content direction.
  • •Translate product thinking into clear narratives tailored to field, operations, and leadership audiences.
  • •Own the team’s voice, tone, and content standards across skills copy, product documentation, and field-facing materials.
  • •Build and maintain lightweight design and content guidelines the team can actually use.
  • •Design and produce polished decks and communications, and regularly audit key assets to recommend updates.

Pay and Benefits

Salary: USD 143,400 - 216,900 annually
Perks:Health InsuranceDentalVision401kPaid ParentalLife InsuranceDisability Insurance

Key Requirements

  • •Strong POV on what “good” looks like in copy, design, and slide communication.
  • •Experience delivering UX writing or content design on a product team, ideally in agile/sprint environments.
  • •Ability to translate product thinking into clear narratives for different audiences (field, ops, leadership).
  • •Comfort collaborating in matrixed environments and working effectively with ambiguity and fast turnaround.
  • •Fluency with Figma (or comparable tools) to prototype and collaborate.
Experience:UX writingContent designProduct teamsAgile/sprint
Skills:StorytellingCommunicationCollaborationAttention to detailSystems thinking
Tech Stack:SlackFigma

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
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Glassdoor: 4.1
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