4 days ago

Sr Key Account Manager Portugal

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own and grow a portfolio of food partners in Porto by building strong, proactive relationships and running business reviews. Use KPI reporting, partner planning, and promo/marketing activations to drive menu performance, conversion, AOV, cross-sell, and upsell. Renegotiate commissions and sell partner assets to improve revenue, while monitoring churned/inactive accounts and ensuring partner operations deliver great customer service.

Location: Porto

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain strong relationships with food partners through proactive communication, partner meetings, and business reviews.
•Track portfolio performance using KPIs and reports, and take actions to achieve goals and company OKRs.
•Develop and execute growth plans using promo negotiations, marketing activations, and menu performance improvements (selling items, AOV, conversion, cross-sell, upsell).
•Ensure Glovo has best-in-class partner content through signing preferred partnerships and optimizing visibility with marketing kits and merchandising.
•Improve revenue via commission renegotiation and selling assets, and manage churned/inactive partners while supporting operational efficiency.

Pay and Benefits

Perks:EquityHealth InsuranceGym MembershipParental LeaveLearning BudgetOnline Therapy

Key Requirements

•At least 3 years of experience in high-performance account management or business consultancy.
•Bachelor’s degree in Business Administration, Marketing, or Industrial Engineering (plus).
•Preferably experience in FMCG, food-hospitality, or on-demand delivery.
•Excellent local language and English skills.
•Strong analytical, commercial, communication, and interpersonal skills, plus project management ability.

Experience:3+ years

Education:Bachelor's in Business Administration, Marketing, Industrial Engineering

Skills:CommunicationInterpersonal skillsAnalytical skillsCommercial skillsProject management

Languages:English

Tech Stack:Google DocsMS OfficeExcel

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

4 days ago

Sr Key Account Manager Portugal

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Porto

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain strong relationships with food partners through proactive communication, partner meetings, and business reviews.
•Track portfolio performance using KPIs and reports, and take actions to achieve goals and company OKRs.
•Develop and execute growth plans using promo negotiations, marketing activations, and menu performance improvements (selling items, AOV, conversion, cross-sell, upsell).
•Ensure Glovo has best-in-class partner content through signing preferred partnerships and optimizing visibility with marketing kits and merchandising.
•Improve revenue via commission renegotiation and selling assets, and manage churned/inactive partners while supporting operational efficiency.

Pay and Benefits

Perks:EquityHealth InsuranceGym MembershipParental LeaveLearning BudgetOnline Therapy

Key Requirements

•At least 3 years of experience in high-performance account management or business consultancy.
•Bachelor’s degree in Business Administration, Marketing, or Industrial Engineering (plus).
•Preferably experience in FMCG, food-hospitality, or on-demand delivery.
•Excellent local language and English skills.
•Strong analytical, commercial, communication, and interpersonal skills, plus project management ability.

Experience:3+ years

Education:Bachelor's in Business Administration, Marketing, Industrial Engineering

Skills:CommunicationInterpersonal skillsAnalytical skillsCommercial skillsProject management

Languages:English

Tech Stack:Google DocsMS OfficeExcel

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor